Troubleshooting

Bluetooth

For more information on Bluetooth, refer to Chapter 8, “Using Bluetooth.”

Problem Solution

Icannot discover another device.

■Be sure Bluetooth is turned on.

■Move closer to the device.

■Be sure you have not limited your ability to see devices.

■Be sure the device you are attempting to connect to is on and allows access to being discovered by other devices.

I can see other devices, but I cannot connect or exchange data with them.

■Be sure Bluetooth is turned on.

■Move closer to the device.

■Be sure the other device has not restricted your access.

■Try initiating pairing from the other device. Some Bluetooth-enabled device can only initiate pairing and cannot respond to pairing requests from other devices.

Other devices cannot find or connect to my device.

■Be sure Bluetooth is turned on.

■Move closer to the device.

■Be sure you have not restricted other devices from finding yours.

■Check your Bluetooth settings to ensure you have allowed your device to be discovered and others to connect.

(Continued)

User’s Guide

10–8

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HP h4100 manual Bluetooth