Configuring Email on Instant Capacity Systems

Email Requirements

Previous versions of the Instant Capacity software required email connectivity to HP in order to send asset reports as encrypted email messages. Starting with version B.07.x, Instant Capacity software does not require email connectivity or asset reporting. However, you can choose to configure it because it can be useful for viewing complex-wide asset information at the HP Utility Pricing Solutions portal.

NOTE: Email asset reporting is set to “off” by default when the Instant Capacity software is installed. You turn asset reporting on or off with the icapnotify -acommand. You can view the current setting of email asset reporting in the Asset reporting field, near the beginning of the icapstatus command output.

The following are requirements for email connectivity:

•The Instant Capacity system or partition must have the sendmail utility installed and configured so that it can send email to the hp.com domain.

•The domain name in the Instant Capacity FROM email address, for the email sent from the Instant Capacity system to HP, must be DNS resolvable by HP. For details, see “Configuring Instant Capacity’s From Email Address” (page 204).

IMPORTANT: On OpenVMS systems, SMTP mail must be configured for email connectivity. For information about configuring SMTP mail, see the documentation for your TCP/IP provider.

Although the sendmail configuration and routing can vary, the system must have the ability to send email to the hp.com domain.

The ability to receive email from HP is optional but is useful for testing the ability to send email to HP. For more information, see “Configuring Your Server to Send but Not Receive Email” (page 205). For more information about sendmail, see sendmail(1M).

The sendmail utility is part of the HP-UX core and is installed with the HP-UX operating system. However, you must follow tha sendmail configuration process to complete its installation. For information, see the appropriate chapter in the following documents which are located on the HP Documentation website (http://docs.hp.com):

•For HP-UX 11i v1: Installing and Administering Internet Services (B2355-90685)

•For HP-UX 11i v2 and 11i v3: HP-UX Internet Services Administrator's Guide (B2355-91060)

To access either of the documents, select I/O Cards and Networking Software ->Internet Services.

On Partitionable Systems

To enable asset reporting, configure email connectivity on each partition. This makes it easier to redistribute cores across partitions later (that is, load balance). For details, see “Load-Balancing Active Cores” (page 62).

IMPORTANT: The email is rejected by the mail servers at HP if, for email sent from the Instant Capacity system to HP, the domain name in the From field is not DNS resolvable by HP. Also, because asset reports are encrypted and must be decrypted at the HP portal, the decryption process might not work correctly if outgoing email sent from your system is automatically modified in any way, for example, to include a privacy notice.

Email Configuration

Before you start

If you decide to enable email connectivity, your Instant Capacity system must be network accessible to HP mail servers that are outside your company's firewalls. If your Instant Capacity

202 Special Considerations