Chapter 9

4.Lift the automatic document feeder mechanism.

There is a glass strip under the automatic document feeder.

5.Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner.

CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device.

6.Lower the automatic document feeder mechanism, and then close the cover of the automatic document feeder.

7.Close the lid.

8.Plug in the power cord, and then turn on the HP All-in-One.

General troubleshooting tips and resources

Try these when you begin troubleshooting a printing problem.

•For a paper jam, see Clear jams.

•For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems.

•Power light is on and not blinking. When the device is turned on for the first time, it takes approximately 12 minutes to initialize it after the print cartridges are installed.

134 Maintain and troubleshoot