Chapter 9

Add hardware addresses to a wireless access point (WAP)

MAC filtering is a security feature in which a wireless access point (WAP) is configured with a list of MAC addresses (also called “hardware addresses”) of devices that are allowed to gain access to the network through the WAP. If the WAP does not have the hardware address of a device attempting to access the network, the WAP denies the device access to the network. If the WAP filters MAC addresses, then the device’s MAC address must be added to the WAP’s list of accepted MAC addresses.

•Print the network configuration page. For more information, see Understand the network configuration page.

•Open the WAP’s configuration utility, and add the device’s hardware address to the list of accepted MAC addresses.

Reset network configuration settings

If the device is still unable to communicate with the network, reset the device’s network settings.

•Press Setup. Press an arrow button to move to Network, and then press OK.

•Press an arrow button to move to Restore Network Defaults, and then press OK.

•Print the network configuration page and verify that the network settings have been reset. For more information, see Understand the network configuration page. By default, the network name (SSID) is “hpsetup” and the communication mode is “ad hoc.”

Solve photo (memory card) problems

If the following topics do not help, see Support and warranty for information about HP support.

NOTE: If you are starting a memory card operation from a computer, see the software Help for troubleshooting information.

•The device cannot read the memory card

•The device cannot read photos on the memory card

•The device prints half a page, then ejects the paper

The device cannot read the memory card

•Check the memory card

◦Make sure that the memory card is one of the supported types. For Compact Flash II - solid state memory only. For more information, see Insert a memory card.

◦Some memory cards have a switch that controls how they can be used. Make sure that the switch is set so that the memory card can be read.

166 Maintain and troubleshoot