Manuals / Brands / Computer Equipment / Printer / HP / Computer Equipment / Printer

HP Officejet K Additional setup information, Microsoft’s plug-and-playmessages do not appear

1 56

Download 56 pages, 4.82 Mb

9

Additional setup information

This section provides assistance in resolving installation and configuration issues, setting fax-header information using the front panel, and adding and removing software. The standard installation instructions are provided in your Setup Poster. Retain the poster in case you need to refer to it at a later time.

For comprehensive information, see the fully searchable Onscreen Guide. To access the guide, go to the Director, click Help, and choose Onscreen Guide.

Microsoft’s plug-and-play messages do not appear

If you installed the HP OfficeJet software first as requested on the Setup Poster and you are a Windows 95/98/2000/XP user, a series of Microsoft New Hardware Found messages should have appeared on your screen during software installation. This series of messages would have ended with the following Congratulations message; if you are a Windows NT 4.0 user, only this last message should have appeared.

If the Congratulations message did not appear, try the following:

•Make sure that only one cable, parallel or USB, is in use.

NOTE If you are using Windows XP, you must use a USB cable. Parallel cables will not work.

•If you are using a parallel cable, verify that it is an IEEE 1284 A-B cable.

•If you are using a USB cable with Windows 98 or 2000, verify that the cable is high- speed (12 Mbps) and does not exceed five meters in length, and verify that the PC is USB-ready. For more information about determining whether your PC is USB- ready, see your PC’s documentation or check with the PC’s manufacturer.

•Verify that the cable is securely connected to your HP OfficeJet and directly connected to the applicable port of your PC. After the cable is connected properly, turn your HP OfficeJet off and then on again.

•Turn your HP OfficeJet off and then on again, and then restart your PC.

Chapter 9—Additional setup information

33

Contents

Page Notice Safety Information WARNING Contents 4 Load paper or transparency film, or load originals 10 Use Hewlett-Packard’ssupport services Review your unit’s front panel Menu: Arrows: Reduce/Enlarge: On: Enter: Use your HP OfficeJet with a PC Review the Director Review the status window Get help Where can I find help Page Load paper or transparency film, or load originals Load the input tray with letter-, legal-,or A4-sizepaper Page Review tips for loading specific types of paper PaperTips Load the input tray with envelopes (only works with printing) Page Set the paper type Load originals Avoid paper jams Page Use the print features Start a print job Use the scan features Begin a scan To do this from your PC SCAN To do this from within a program File Scan Page Use the copy features Make copies Stop copying Page Use the fax features Enable fax confirmation Send a fax Initiate the fax process from your PC FAX Send Fax Recent Faxes Verify that Page(s) in unit is selected 4 Click Send Fax Now Initiate the process from within a program HP OfficeJet K Series Fax 5 Click Send Fax Now Receive a fax Save frequently used fax numbers Additional setup information Microsoft’s plug-and-playmessages do not appear New Hardware message appears (Windows 95, 98, 2000, or XP) Your PC is unable to communicate with your HP OfficeJet Windows Add Printer feature Install an HP JetDirect Print Server later (models K80 and K80xi only) Set up for network printing using Windows sharing Use your HP OfficeJet with Windows Set basic fax settings using the front panel Enter text Space (#) Symbols (*) Set the answer mode Auto Answer Remove and reinstall your HP OfficeJet software Use Hewlett-Packard’ssupport services Internet HP Customer Support Call in the U.S. post-warranty Call elsewhere in the world HP Distribution Center Page Technical information Power specifications Order print cartridges Regulatory information Regulatory notices Notice to users of the Canadian telephone network Notice to all users of the European Economic Area (EEA) Notice to users of the Irish telephone network Notice to users of the German telephone network Geräuschemission For non-Europeancustomers VCCI-2(Japan) Notice to users of the Korean telephone network Declaration of Conformity Page Index Page 1:Copy Setup 3:Print Report 4:Speed Dial 5:Basic Fax 6:AdvancedFax