HP OfficeJet K Series

If the previous steps do not solve the problem, remove and reinstall the software. For more information, see “Remove and reinstall your HP OfficeJet software.

New Hardware message appears (Windows 95, 98, 2000, or XP)

If you set up your HP OfficeJet and connect it directly to your PC before you install the software, you may encounter one of the following:

If the message is still visible on your screen, do the following:

1Press Esc to exit the message without making any changes.

2Turn off your HP OfficeJet.

3Follow the software installation steps outlined in the Setup Poster that came with your HP OfficeJet.

If the message appeared and you clicked Next or OK, do the following:

1Press Esc to exit.

2Turn off your HP OfficeJet.

3Follow the software installation steps outlined in the Setup Poster that came with your HP OfficeJet.

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Chapter 9—Additional setup information