Error Messages on the Camera

Message

Possible cause

Solution

BATTERIES

Battery power is

Replace or recharge the

DEPLETED.

too low to

batteries, or use an

Camera is

continue

optional HP AC power

shutting down.

operation.

adapter.

 

 

 

Batteries are

Batteries are

Purchase new batteries.

defective

shorted or

(See Appendix B:

 

severely

Purchasing Camera

 

overdischarged.

Accessories on

 

 

page 139).

 

 

 

Batteries cannot

Either an error

Retry charging the

be charged

occurred during

batteries a couple of times.

 

charging, an AC

If that fails, try charging

 

power disruption

the batteries in an external

 

occurred during

charger. If the batteries still

 

charging, the

will not charge, purchase

 

wrong AC power

new batteries and try

 

adapter is being

again. (See Appendix B:

 

used, batteries

Purchasing Camera

 

are over-

Accessories on

 

discharged,

page 139).

 

batteries are

 

 

defective, or no

 

 

batteries are

 

 

installed in the

 

 

camera.

 

 

 

 

UNSUPPORTED

The optional

Ensure that the memory

CARD

memory card that

card is the proper type for

 

is installed in the

your camera. (See Storage

 

memory slot is

on page 145.)

 

not a supported

 

 

memory card.

 

 

 

 

Chapter 7: Troubleshooting and Support

109