If the Hard Disk, Not Work | HP Vectra VL 5/xxx instruction

If the Hard Disk

Activity Light Does

Not Work

NOTE

3 Troubleshooting Your PC

If Your PC Has a Hardware Problem

If the Hard Disk Does Not Work

•Check that the disk power and data cables are correctly connected (refer to "Connecting IDE Devices", on page 28).

•Check that the hard disk drive has been “enabled” (refer to "Hardware Protection Submenu (Security group) in the HP Setup program—see "HP Setup Program", on page 66). There is also an option in the Setup program that lets you disable or enable boot on hard disk drive (refer to "Start-up Center Submenu (Security group)" in the HP Setup program—see "HP Setup Program", on page 66).

•Check that the hard disk drive has been detected (refer to "IDE Devices Submenu (Configuration group)" in the HP Setup program—see "HP Setup Program", on page 66).

•Check that the on-board Bus IDE is enabled if you are using the integrated IDE controller (refer to "IDE Devices Submenu (Configuration group)" in the HP Setup program—see "HP Setup Program", on page 66).

If the hard disk activity light does not flicker when the PC is accessing the hard disk drive:

•Check that the control panel connector is firmly attached to the system board.

•Check that the disk power and data cables are correctly connected.

If you are using a hard disk drive with a controller board (a SCSI hard disk, for example), the activity light does not flicker when the PC is accessing the hard disk drive

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HP Vectra VL 5/xxx manual If the Hard Disk Does Not Work

Contents

User’s Guide Page User’s Guide Important Safety Information Who this Manual is For Important Ergonomic Information Page Contents Installing Mass Storage Devices Installing Accessory BoardsRemoving and Replacing the Cover If Your PC Has a Software Problem HP Setup Program Hewlett Packard Support and Information Services Glossary Index Xii Setting Up and Using Your PC Unpacking Your PC When you receive your PC, unpack all the componentsAccessories Try to move it without help Connecting the Mouse, Keyboard, Display and Printer Connections for Models with Integrated Video Display Electronic services Connections for Models with MGA Millennium Video Board Connecting to a Network Connecting Audio Accessories Connecting the Power Cables Grounded outlet Your PC’s hardware control panel is on the front of your PC Press this button to turn the power on or off to your PCYour PC’s Hardware Control Panel Scsi hard disk drive, this light will not work Starting and Stopping Your PC Starting Your PC Starting the PC for the First Time Initializing Your Software After Your PC Has Restarted Creating Master Diskettes Stopping Your PC Setting Passwords Setting an Administrator Password Then press Setting a User PasswordPassword, on Action Using Power Management Additional Information and Help Setting Up and Using Your PC Additional Information and Help How to Install Accessories In Your PC Front-Access Device Shelf Accessories You Can InstallCache Memory Up to Four Accessory Boards Video Memory Removing and Replacing the Cover Replacing the Cover after Installing AccessoriesCheck that you have installed all your accessories Removing the Cover Moving and Replacing the Power Supply Installing Memory Installing Main MemoryStatic electricity can damage electronic components Clip and pull the module forward and out of the socket All cables and power cordsIdentified here as C is the one closest to the processor Refer to Installing an Optional Cache Memory Module Upgrade this to 512 KBHandle the accessory as little as possible and with care To Install Video Memory Modules Installing a Video Memory Upgrade Integrated Video Models After Installing a Video Memory Upgrade Upgrading the MGA Millennium Board Memory Switch Use Switch Block to Installing Mass Storage Devices Connecting IDE Devices Configuration Connections to data cables Jumper SettingsConfiguring an IDE Device After Installation Examples of multiple IDE drive combinations Installing an IDE Hard Disk Drive in the Rear Shelf Installing an IDE Hard Disk Drive in the Bottom Shelf Page Installing a Tape Drive in the Bottom Shelf Tape drive can be installed in the bottom shelfPage Installing Accessory Boards Configuring Accessory Boards with Plug and PlayConfiguring non-Plug and Play ISA Accessory Boards Installing the Board Installing an Accessory Board refer to facing Installing a BNC Coax Adapter To Install a BNC Coax Adapter Remove the metal plug Remove the nut Installing an OverDrive Processor Cables and power cords Processor Installing the Security Bracket Troubleshooting Your PC Solving Problems HP Summary Screen Display is Blank and There Are No Error Messages If Your PC Does Not Start Properly Correctly installed If a Post Error Message is Displayed If You Cannot Start Your PC from a Modem Clearing the PC’s Configuration Memory Clear the configuration Display Does Not Work Properly If Your PC Has a Hardware ProblemIf You Cannot Turn Off Your PC If Your Display is Blurred or Unreadable Other Display Problems If Nothing is Displayed on the Screen Ensure that the keyboard is correctly connected If Your Keyboard Does Not WorkIf Your Mouse Does Not Work Ensure that the mouse is correctly connected If Your Printer Does Not Work If the Flexible Disk Drive Does Not Work If the Hard Disk Not WorkIf the Hard Disk Does Not Work CD-ROM Drive Does Not Work If the CD-ROM Drive Has a ProblemCable connections or jumper settings CD-ROM Drive is Idle If an Accessory Board Does Not Work If Your PC Has a Software Problem If You Have Forgotten Your Password If You Have a Network Problem If Your Application Software Does Not WorkIf the Date and Time are Incorrect If Your PC Has an Audio Problem No Sound When Running Any Applications MS-DOS Games Give Not enough memory Errors Sounds Changing the Battery External battery as follows Cable to the battery connector on the system boardStrip supplied System Board Switches Bus Switch1Technical Information Power Consumption All measurements are in watts rms IRQs, DMAs, and I/O Addresses Used by Your PC HP Setup Program Integrated Video Graphic Information Hewlett Packard Support and Information Services Service Means of Access Introduction Your HP Authorized Reseller HP SupportPack HP Support Assistant CD-ROM Region Phone Number Fax Number Hewlett-Packard Information Services HP Forum on CompuServeAt the CompuServe ! prompt, type GO HP HP Forum on America Online Country Number Baud Rate HP BBS LibraryHP World Wide Web Site World-Wide Web URL HP Audio Tips USA only HP Automated Support Directory Access MethodHP FAXback on Demand-HP First Country/Region Ordering Drivers and Bios on Diskette EuropeAustralia Asia Pacific HP Support Services Number is +1 970 Hewlett-Packard Telephone SupportCustomer Support Center Country1 Language Local Number Lifeline Telephone Support Number Method of Payment Charge Type HP Network Phone-in Support Service NPS Summary Covered Time Available From Hewlett-Packard Marketing Headquarters AsiaPage Glossary Glossary Computer is running as an unattended network server From reflecting back along the cable Index Index LAN Regulatory Information and Warranty Regulatory Information FCC for USA only Noise Declaration for Germany HP Hardware Warranty Customer Responsibilities HP Software Product License Agreement HP Software Product Limited Warranty Your HP Vectra PC Physical Characteristics Part Number D4550-90001