Symptom
Modem isn’t detected.
Modem connects, but transferred data is bad.
Modem doesn’t fax.
General problems.
Buttons not working properly.
Printing
Printer doesn’t print
Call Center:
Suggestions
Check modem setup in Control Panel. Check COM port.
Open Device Manager. If modem is disabled, enable it. If conflict exists, try disabling another device.
If running fax software using fax Class 2, try Class 1.
Verify settings in Control Panel. Make sure parity, speed, word length, and stop bits match on sending and receiving modems.
Disable error correction and data compression.
If using fax Class 2 in fax software, try Class 1.
Close any other communications programs.
If faxing by printing from application, make sure fax printer is selected.
Turn off power management features temporarily.
If PC card modem is not working, disable internal modem in Control Panel.
Download latest modem driver from technical support area of HP Notebook web site (see page vi).
Make sure correct applications are associated with buttons in
Make sure Onscreen Display is enabled in
Make sure printer is on.
Make sure printer cable is securely attached at both ends.
Make sure cable or cable adapter is appropriate for printer type.
Use print troubleshooter in Windows Help.
Repair Center:
Likely Causes
Motherboard.
Motherboard.
Keyboard cover. Keyboard cover PCA. Motherboard.
Cable.
Motherboard.
Repair Center: Comments
HP Pavilion zt1100/xz100 Omnibook xt1000 |