HTC PDA Phone Scheduled Synchronization, Instant Download Through Fetch Mail, Tap Search

72 Working With Company E-mail and Meeting Appointments

Scheduled Synchronization

If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and

information. Set how often to synchronize during Peak times (which usually refer to your working hours) when e-mail volume is high, as well as Off-peak times when e-mail volume is low.

1.In ActiveSync on your device, tap Menu > Schedule.

2.Select a shorter time interval in the Peak times box for you to be able to receive e-mails more frequently.

3.Select a longer interval in the Off-peak times box.

Tip To set the days and hours that make up your peak and off-peak times, tap Adjust peak times to fit your schedule.

Instant Download Through Fetch Mail

The Fetch Mail feature downloads an entire e-mail message immediately without the need for you to perform a full Send/Receive action. This limits the download to just the e-mail message that you want and helps save data cost.

Note Fetch Mail works for your device only if your company is using Microsoft Exchange Server 2007 or higher.

1.Tap Start > Messaging > Outlook E-mail.

2.Tap an e-mail message to open it.

3.By default, only the first few kilobytes of the message are shown. To download the whole message, scroll to the bottom of the message, and then tap Get the rest of this message.

4.A “Downloading message” notice appears. Wait for the remainder of the message body to be downloaded.

Tip For information about changing e-mail sync options such as the initial download size limit for e-mail, see “Customizing E-mail Settings” in Section 7.

Search for E-mail on the Exchange Server

You can access messages that are not available on your device by searching your Microsoft Exchange Server mailbox. The search results will be downloaded and displayed in a Search Results folder.

Note Your company must be using Microsoft Exchange Server 2007 or higher.

1.Tap Start > Messaging > Outlook E-mail.

2.Tap Menu > Tools > Search Server.

3.In the Look for text box, enter the search keyword.

4.Choose the date range for messages to search.

5.From the Look in list, choose whether to search from your inbox or outbox only or to search all folders.

6.Tap Search.