IBM 1400 (2611) manual Introduction, Important Service Information, FRU Replacement Strategy

Models: 1400 (2611)

1 204
Download 204 pages 59.35 Kb
Page 9
Image 9
Introduction

Introduction

Important Service Information

Important

Diskette fixes are customer installable. The disk fixes are located on the PC Company Bulletin Boar Service (BBS). The direct phone line for modem c nection is 919-557-0001 or tieline 255-0001.

Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance obtaining or installing any diskette fixes.

Customers in Canada should call IBM HelpPC at

800-565-3344 for assistance or download information. The Canadian BBS phone numbers are:

Montreal 514-938-3022

Toronto 905-316-4255

Vancouver 604-664-6464

Winnipeg 204-934-2735

FRU Replacement Strategy

Before Replacing Parts

Ensure that all diskette fixes are installed prio replacing any FRUs listed in this manual.

Use the following strategy to prevent unnecessary replacement and service expense:

Ÿ

If

you

are instructed

to replace a FRU

and

that

 

does

not

correct the

problem, reinstall

the

original

 

FRU

before

you continue.

 

 

 

ŸSome computers have both a processor board and system board. If you are instructed to repla the processor board or the system board, and board that you replaced does not correct the

reinstall the original board, then replace the (processor or system) board.

ŸIf an adapter or device consists of more th FRU, an error code may be caused by any o FRUs. Before replacing the adapter or device the FRUs, one by one, to see if the symptom change. Replace only the FRU that changed the symptoms.

Attention: A customized setup configuration (other t default settings) may exist on the computer you a vicing. Running Automatic Configuration may alter those

Introduction1

Page 9
Image 9
IBM 1400 (2611) manual Introduction, Important Service Information, FRU Replacement Strategy