Running Managed Driver Upgrade remotely

.

.

35

Chapter 4. Problem solving

.

.

37

Starting the troubleshooting process

.

.

37

Using Troubleshooting Utility . . . . . . . . . . . . . . . . . . . . 37 Installing Troubleshooting Utility . . . . . . . . . . . . . . . . . . 38 Starting Troubleshooting Utility . . . . . . . . . . . . . . . . . . 38 Using Troubleshooting Utility . . . . . . . . . . . . . . . . . . . 38 Running adapter diagnostics . . . . . . . . . . . . . . . . . . . . 42

Running 4/16 Mbps diagnostics

.

42

Understanding the adapter LEDs and labels

.

43

Understanding the adapter LEDs

.

44

Understanding the adapter labels

.

45

Solving problems with driver installation

.

45

Solving an adapter communication problem

.

46

Using PCISETUP

.

46

DOS, Novell, Windows, or Windows 95 (adapter driver not in CONFIG.SYS)

 

46

DOS, Novell, Windows, or Windows 95 (adapter driver in CONFIG.SYS)

 

47

OS/2

.

47

Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . 47

Contacting IBM product support

.

47

Downloading code from the Web

.

47

Tech tips and frequently asked questions

.

47

Other performance enhancements . . . . . . . . . . . . . . . . . . 47

Appendix A. CD-ROM content and software packages . . . . . . . . . 49

Software packages . . . . . . . . . . . . . . . . . . . . . . . 50 Diskette images . . . . . . . . . . . . . . . . . . . . . . . . 50 Product documentation . . . . . . . . . . . . . . . . . . . . . . 51

Appendix B. NDIS 2 device driver parameters

.

53

Appendix C. NDIS 2 device driver messages

.

59

Appendix D. Novell NetWare Server driver parameters

.

65

Appendix E. Novell NetWare Server messages

.

71

Appendix F. Novell NetWare DOS ODI driver parameters

.

77

Appendix G. Notices . . . . . . . . . . . . . . . . . . . . . . 79 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Safety Information. . . . . . . . . . . . . . . . . . . . . . . . 81

Telecommunications Safety Requirements in the United Kingdom . . . .

.

85

Statement of Compliance with the United Kingdom Telecommunications Act

 

 

1984 . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Electronic Emission Notices . . . . . . . . . . . . . . . . . . . . 85

Federal Communications Commission (FCC) Statement

.

86

Other Electronic Emission Notices for STP Media

.

86

Industry Canada Class B Emission Compliance Statement

.

86

Avis de conformité aux normes d’Industrie Canada

.

86

European Norm (EN) Statement

.

86

Hinweis zur Elektromagnetischen Verträeglichkeit (EMVG)

.

87

Japanese Voluntary Control Council for Interference (VCCI) Statement . .

.

87

Other Electronic Emission Notices for UTP Media

.

87

Federal Communications Commission (FCC) Statement

.

87

ivIBM 16/4 Token-Ring PCI Management Adapter

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IBM 16/4 Token-Ring manual Appendix A. CD-ROM content and software packages