| Running Managed Driver Upgrade remotely | . | . | 35 | 
| Chapter 4. Problem solving | . | . | 37 | 
| Starting the troubleshooting process | . | . | 37 | 
Using Troubleshooting Utility . . . . . . . . . . . . . . . . . . . . 37 Installing Troubleshooting Utility . . . . . . . . . . . . . . . . . . 38 Starting Troubleshooting Utility . . . . . . . . . . . . . . . . . . 38 Using Troubleshooting Utility . . . . . . . . . . . . . . . . . . . 38 Running adapter diagnostics . . . . . . . . . . . . . . . . . . . . 42
| Running 4/16 Mbps diagnostics | . | 42 | 
| Understanding the adapter LEDs and labels | . | 43 | 
| Understanding the adapter LEDs | . | 44 | 
| Understanding the adapter labels | . | 45 | 
| Solving problems with driver installation | . | 45 | 
| Solving an adapter communication problem | . | 46 | 
| Using PCISETUP | . | 46 | 
| DOS, Novell, Windows, or Windows 95 (adapter driver not in CONFIG.SYS) | 
 | 46 | 
| DOS, Novell, Windows, or Windows 95 (adapter driver in CONFIG.SYS) | 
 | 47 | 
| OS/2 | . | 47 | 
| Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . 47 | ||
| Contacting IBM product support | . | 47 | 
| Downloading code from the Web | . | 47 | 
| Tech tips and frequently asked questions | . | 47 | 
Other performance enhancements . . . . . . . . . . . . . . . . . . 47
Appendix A. CD-ROM  content and software packages . . . . . . . . . 49
Software packages . . . . . . . . . . . . . . . . . . . . . . . 50 Diskette images . . . . . . . . . . . . . . . . . . . . . . . . 50 Product documentation . . . . . . . . . . . . . . . . . . . . . . 51
| Appendix B. NDIS 2 device driver parameters | . | 53 | 
| Appendix C. NDIS 2 device driver messages | . | 59 | 
| Appendix D. Novell NetWare Server driver parameters | . | 65 | 
| Appendix E. Novell NetWare Server messages | . | 71 | 
| Appendix F. Novell NetWare DOS ODI driver parameters | . | 77 | 
Appendix G. Notices . . . . . . . . . . . . . . . . . . . . . . 79 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Safety Information. . . . . . . . . . . . . . . . . . . . . . . . 81
| Telecommunications Safety Requirements in the United Kingdom . . . . | . | 85 | 
| Statement of Compliance with the United Kingdom Telecommunications Act | 
 | 
 | 
| 1984 . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 | ||
| Electronic Emission Notices . . . . . . . . . . . . . . . . . . . . 85 | ||
| Federal Communications Commission (FCC) Statement | . | 86 | 
| Other Electronic Emission Notices for STP Media | . | 86 | 
| Industry Canada Class B Emission Compliance Statement | . | 86 | 
| Avis de conformité aux normes d’Industrie Canada | . | 86 | 
| European Norm (EN) Statement | . | 86 | 
| Hinweis zur Elektromagnetischen Verträeglichkeit (EMVG) | . | 87 | 
| Japanese Voluntary Control Council for Interference (VCCI) Statement . . | . | 87 | 
| Other Electronic Emission Notices for UTP Media | . | 87 | 
| Federal Communications Commission (FCC) Statement | . | 87 | 
ivIBM 16/4 
