Error Symptoms

 

Action/FRU

 

 

 

Incorrect memory size

1.

Insert the memory

shown or repeated during

 

modules in the DIMM

POST.

 

sockets properly, then

 

 

reboot the system.

 

2.

Memory module. See

 

 

“005 -” on page 65 to

 

 

replace memory module.

 

3.

System board.

 

 

 

System works but fails to

1.

Enter Configuration/

enter power saving mode

 

Setup Utility and load

when the Power

 

default settings.

Management Mode is set to

2.

In Windows 98, check

[Enabled], and power

 

settings in Power

saving timer set in BIOS has

 

Management Property of

elapsed.

 

Control Panel.

 

3.

Reload software from

 

 

Recovery CD.

 

 

 

System hangs before

1.

See “Index of Symptoms,

system boot.

 

Messages, Error Codes,

 

 

or Beeps” on page 38.

 

2.

See “Undetermined

 

 

Problems” on page 74

 

 

 

System hangs after system

1.

Execute a system test

boot.

 

(“Diagnostics / All Tests”

 

 

in PC-Doctor diagnostics

 

 

program) and set it to

 

 

stop at “Halt on Error” to

 

 

see the potential cause of

 

 

the problem.

 

2.

“Undetermined

 

 

Problems” on page 74.

 

 

 

Blinking cursor only; system

1.

See “Start” on page 33.

does not work.

2.

Diskette/IDE drive

 

 

connection/cables

 

3.

Diskette/IDE disk drives

 

4.

See “Undetermined

 

 

Problems” on page 74

 

5.

System board

 

 

 

Diskette Drive

NOTE: Ensure that the diskette drive is configured correctly in Configuration/Setup Utility and its read/ write head is clean before diagnosing any diskette drive problems.

46 IBM Desktop System HMM

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IBM 2274 manual Error Symptoms Action/FRU, Diskette Drive