Insert diagnostics diskette in the diskette drive | IBM 2274

including speakers and microphone from the system unit, except for the keyboard, mouse, and monitor.

•Power off the system unit (unplug the power cord) before moving it or when replacing FRUs.

•Remove all adapter cards, except for the factory- installed modem adapter card and any other IB Personal Computer factory-installed adapter cards.

•Disconnect all drives except:

-3.5-in. diskette drive

-Hard disk drive

-IBM Personal Computer factory-installed devices (such as a CD-ROM drive)

•Ensure that all power cords and cables are connected properly.

•Ensure that the monitor brightness and contrast controls are not turned down.

•Power on the system unit.

NOTE: Some monitors have a detachable system I/O signal cable between the monitor and the system unit. In this case, check this signal cable before replacing the unit. See “Monitor Port Signals” on page 127 for pin identification.

•Ensure correct monitor refresh rate.

•Note any symptoms, messages, error codes, or beeps.

•Make sure that there are no diskette or CD in the drives.

002 - DOES AN IBM LOGO SCREEN APPEAR? (YES, READ AHEAD. NO, GO TO STEP 004.)

•Insert diagnostics diskette in the diskette drive.

003 - DOES SYSTEM LOAD THE DIAGNOSTICS PROGRAM FROM THE DISKETTE DRIVE? (YES, READ AHEAD. NO, GO TO STEP 004.)

•Follow the instructions on the screen and select Utility from the diagnostics program menu.

•Select Tech Support Form from the menu, press F5 to execute, then generate a system configuration report.

Check Procedures 35

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IBM 2274 manual Insert diagnostics diskette in the diskette drive

Contents

Hardware Maintenance Service for Service Level a Page Contents Diagnostic Aids Check ProceduresSystem Backup Battery Electrical input Operating Requirements Safety Inspection Guide Parts/Test Point LocationsParts Catalog Appendix A. FRU Number List Appendix B. Online SupportIndex Voltage Supply Range Voltage Switch Setting Voltage Supply Switch Settings To Connect To Disconnect Safety Information Do not Para Desconectar Para Conectar Cuidado Cuidado Page Xiv Page Xvi Connexion Déconnexion Xviii Page Kabel anschließen Kabel lö sen Vorsicht Achtung Xxii Instrumenten betrachten und den Strahlungsbereich meiden Per collegare Per scollegare Pericolo Xxiv Attenzione Attenzione Xxvi Page Instrucciones de Conexió n Desconexió n Xxviii Peligro Page Categorie Laser Compliance Statement HelpCenter Trademarks Preface Appendix A, FRU Number Index contains partNumbers listed in numerical order Xxxiv General Information Introduction Product Overview ProcessorMemory External Port Diskette DriveHard Disk Drive Power Management DVD-ROM DriveMultimedia Power Supply Internal CablingMonitor Not included with some models Mouse Keyboard Interface Hardware Interfaces USB Cmos Reset Power-On Password Flash Bios Update Procedure Type ADMICFG.EXE/ type 01 05 Type BIOS-contained Model Number and Serial Number Working with the Configuration/Setup Utility Menu Bios Configuration/Setup Utility Keys Function Changing Parameter Settings Save & Exit Settings Devices and I/O ports Viewing System Information, and Product Data ECP Mode Use DMA Onboard Parallel ModeOnboard Serial Port Onboard Parallel Port MPU-401 --Enabled IDE Prefetch ModeUSB Mouse Support Onboard Sound Startup Options Keyboardless Operation Setting a Power-On Password Delete Power-On Password Changing the Power-On Password Video Bios Shadow Advanced SetupCPU Internal Cache External Cache Power Management Setup Doze Mode HDD Power DownSuspend Mode PM Control by APM Video Off Method Activity MonitorPrimary Intr RTC Alarm Resume Power On by PCI CardModem Ring Resume Date MonthPage Specifications Operating Requirements Check Procedures Index of Symptoms, Messages, Error Codes, or Start Read the Following Insert diagnostics diskette in the diskette drive 007 005 009 Index of Symptoms, Messages, Error Codes, or Beeps Page Bios Error Codes Action/FRU Messages Post Error Codes and Messages List Post Error Codes and Messages List Post Error Codes and Messages List Post Error Codes and Messages List Bios Error Beeps Action/FRU Bios Error Beeps List Error Symptoms List Error Symptoms Action/FRU Processor / Processor FanSystem Board and Memory Diskette Drive Error Symptoms Action/FRU Check Procedures CN6 HDD Hard Disk Drive Error Symptoms Action/FRU CD/DVD-ROM Drive Date and Time on Video and Monitor Parallel/Serial Ports Diagnostic ProgramJoystick Keyboard Other Problems Error Symptoms Action/FRU Power Supply Factory-Installed Storage Devices Troubleshooting Select Utility from the menu 003 005 Page 002 Factory-Installed Modem Card Select an on-line service station, dial and connect to it Select Program, then select Accessories, Hyper TerminalStart Microsoft Windows Select the Start icon Modem adapter functions normally End Audio Not Supported by Diagnostics Program 004 Select Settings, then select Control Panel006 008Page CD/DVD-ROM Drive Replace CD/DVD-ROM drive End IBM Desktop System HMM Replace system board End Follow the screen instructions to run the Memory test Memory Keyboard is functioning normally End KeyboardTry with a known good keyboard Replace the system board End Test right left button and check if right left button works MouseTest mouse cursor movement Mouse is functioned normally End 010 Try with a known good mouseReplace the mouse End 011 Disconnect the power cord from the back of the system unit Power Supply Pin-hole side view Replace the power supply End Check Procedures Replace the on/off switch cable assembly Monitor Is the Screen READABLE? YES, Read AHEAD. NO, GO to Step Dimm Undetermined ProblemsPage IBM Desktop System HMM Diagnostic Aids Introduction Power-On Self Test Page Using the Diagnostic Diskette Diagnostic Diskette Using Diagnostic Program from Recovery CD Submenu Selections Diagnostics Program Features Diagnostic Program Main Menu Selections Repair Information Removals and Replacements Handling ESD-Sensitive Parts Bay Identifying the Parts of the System Unit Power supply Adapter card connectorsAdapter cards Adapter card slots Cover Page Bay Panels Bay 1- 5.25-In. Bay Internal or External Access Page Page Front Panel Power Supply Adapter Cards MemoryDIMM AMD K7 Duron Processor Page System Backup Battery Indicator LED and Cable System Board Page IBM Desktop System HMM Parts/Test Point Locations Parts/Test Point Locations Introduction System Board Jumper Setting System Board Jumpers ConnectorsSystem Board Connector Functions Jumper/Settings Function CN6 Power Supply Connectors and Voltages Power Supply Output Pin AssignmentPin Voltage Cable Color +5Vdc Green Ground Black No connect Red Network Cards RJ-45 connector is used Accton Parts/Test Point Locations Factory-Installed Modem Card Layout Askey GVC Factory-Installed Modem Card Connector FunctionsFunction Connect to RJ11 connector Telephone line Nvidia M64 w/ TV Out, 32MB Nvidia NV10 w/ TV Out, 32MB Video Cards D Signal Pin Assignments Pin SignalOptional output from monitor IBM Desktop System HMM In. Hard Disk Drive Jumper Settings J50 Description Lite-on CD-ROM Drive CD-ROM Emergency-exit option CD-ROM Front Panel Introduction CD-ROM Drive Rear Panel Connectors and Jumpers CD-ROM Drive Rear Panel Connectors and JumpersFunction Connect to CD-ROM R/W Front Panel Introduction CD-ROM R/W Drive CD-ROM R/W Drive Rear Panel Connectors and Jumpers DVD-ROM Front Panel Introduction DVD-ROM Drive Front Panel and Emergency-Exit DVD-ROM Drive Rear Panel Connectors and Jumpers DVD-ROM Drive Rear Panel Connectors and JumpersFunction Connect Dimm Configurations Monitor Port Signals System Board Connector Pin SignalsSerial Port Signals Pin Signal Name Parallel Port Signals Mouse Port SignalsKeyboard Port Signals Diskette Drive Cable Connector Signals IDE Cable Connector Signals Safety Inspection Guide General Guidelines Parts Catalog Parts Catalog Country Language Version Abbreviations Assembly 1 System Uni System AssemblyAsm Index Number IBM Desktop System HMM Assembly 2 Diskette, Hard Drive and Zip Drive Assembly 3 CD/DVD-ROM Drive Assembly 4 Power Cord Assembly 5 Keyboard and Mouse FRU Number Asm-Index FRU Number List 20L2197 Online Support Appendix B. Online Support InformationPage Index Audio Check ProcedurePage Page