IBM 2274 manual 003, Select Utility from the menu

NOTE: If you cannot access the hard disk drive or load a diskette from Drive A or load a CD from the CD-ROM drive, make sure that the Configuration/Setup Utility has the startup sequence set with diskette, CD ROM, and hard disk drives.

001 - START

•Insert the diagnostics diskette into the diskette drive.

•Power-off then power-on the system unit.

002 - DO ANY POST MESSAGES, ERROR CODES, BEEPS, OR SYMPTOMS OCCUR? (YES, READ AHEAD. NO, GO TO STEP 003)

•Go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 38.

•End.

003 -

•Select Utility from the menu.

•Select and execute Tech Support Form from the menu to generate a system configuration report.

•Compare the system configuration list with the actual devices installed in system.

NOTE: If necessary, remove the cover and visually compare the devices installed in the system unit to those shown in the Tech Support Form.

004 - IF THE NUMBER OF DISKETTE, HARD DISK, OR CD-ROM DRIVE IS NOT CORRECT, READ AHEAD; OR GO TO STEP 005.

•Check the cable installation of all disk drives.(See “System Board Jumpers and Connectors” on page 109)

-Diskette drive should be connected to the system board connector CN14.

-IDE Primary Channel Master and Slave Drives in Configuration/Setup Utility should be connected to the system board connector CN13.

-IDE Secondary Channel Master and Slave Drives in Configuration/Setup Utility should be connected to the system board connector CN12.

Check Procedures 55