Error Symptoms

 

Action/FRU

 

 

 

Display problem not listed

1.

“Monitor” on page 72.

above (including blank or

2.

Load default settings

illegible monitor).

 

(if screen is readable).

 

3.

System board

 

 

 

Parallel/Serial Ports

NOTE: Execute “Load BIOS Default Settings” in Configuration/Setup Utility to confirm ports' presence before diagnosing any parallel/serial ports problems.

Serial or parallel port loop-

1.

Make sure that the LPT#

back test failed.

 

or COM# you test is the

 

 

same as is set in

 

 

Configuration/Setup

 

 

Utility

 

2.

Loop-back.

 

3.

System board.

 

 

 

Printing failed.

1.

Ensure that the printer

 

 

driver is properly

 

 

installed.

 

2.

Refer to the service

 

 

manual for the printer.

 

3.

Printer

 

4.

Printer cable.

 

5.

System board.

 

 

 

Printer problems.

1.

Refer to the service

 

 

manual for the printer.

 

 

Joystick

 

 

 

Game port does not

1.

Connect a joystick to the

respond or does not work.

 

game port, then execute

 

 

“Interactive Test/Joystick”

 

 

test in PC-Doctor

 

 

diagnostics program.

 

2.

System board.

 

 

Diagnostic Program

 

 

 

Diagnostics programs

1.

Reboot the system from

cannot be executed.

 

the diagnostics diskette.

 

2.

Load default settings.

 

3.

Diagnostics diskette.

 

4.

Memory module.

 

5.

System board.

 

 

 

Missing diagnostics file(s).

1.

Diagnostics diskette.

 

 

Keyboard

 

 

 

Some or all keys on

1.

“Keyboard” on page 66.

keyboard do not work.

 

 

 

 

 

52 IBM Desktop System HMM

Page 86
Image 86
IBM 2274 manual Parallel/Serial Ports, Joystick, Diagnostic Program, Keyboard