Appendix D. Help and service information | IBM 22P6960 guide

Enabling DMA for Windows NT 4.0	. . .	. C-2
Appendix D. Help and service information	. . .	. D-1
Warranty information on the World Wide Web	. . .	. D-1
Online technical support	. . .	. D-1
Telephone technical support	. . .	. D-1
Appendix E. Product warranty and notices	. . .	. E-1
Warranty Statement	. . .	. E-1
IBM Statement of Limited Warranty	. . .	. E-1
Notices	. . .	. E-11
Processing date data	. . .	. E-12
Trademarks. . . . . . . . . . . . . . . . . . . . . . E-13
Electronic emissions notices	. . .	. E-13
Federal Communications Commission (FCC) statement . .	. . .	. E-13

ivIBM DVD-RAM/DVD-R Drive: User’s Guide

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IBM 22P6960 manual Appendix D. Help and service information

Contents

IBM DVD-RAM/DVD-R Drive Page Contents Appendix D. Help and service information Safety Read first Vi IBM DVD-RAM/DVD-R Drive User’s Guide Part 1 Installation and user’s guide About this bookRegistering your option Part 2 Appendices Viii IBM DVD-RAM/DVD-R Drive User’s Guide Installation and user’s guide Product descriptionSoftware description MGI VideoWave Installation requirements Veritas Drive Letter Access DLAVeritas Simple Backup DVD Player Drive controls and connectors Handling precautionsBefore you begin Open/Close button Opening the computer Installing the driveUnpacking the drive Setting the configuration jumpers Mounting the drive in the bay Attaching the cables to the drive Completing the hardware installation Installing the software Using single-sided and double-sided DVD-RAM/DVD-R media Using the DVD-RAM/DVD-R driveWrite-protecting the cartridge Removing the disc from the cartridge Removing the disc from the cartridge Securing a disc in a vertically mounted drive Using the DVD-RAM/DVD-R drive with CDs and DVDsManually ejecting a disc Using the DVD Player software Before using the softwareUsing the DVD Player Changing the DVD region code Using Drive Letter Access DLA Click DVD PlayerClick the General Properties tab Click Start→Programs→IBM DLA→DLA Toolkit Using MGI VideoWave Maintaining the DVD-RAM/DVD-R drive Caring for a CD or DVD Caring for the DVD-RAM/DVD-R drive 16IBM DVD-RAM/DVD-R Drive User’s Guide Physical specifications Appendix A. Product specificationsPower requirements Read speeds Write speeds Appendix B. Solving problems Click Start → Settings → Control Panel Appendix B. Solving problems Disc cannot be read. Take the following actions You receive a common error messageThere is no sound from the disc Appendix B. Solving problems 6IBM DVD-RAM/DVD-R Drive User’s Guide Click the Advanced Settings tab Enabling DMA for Windows 2000 ProfessionalClick the Device Manager tab Click Properties Enabling DMA for Windows NT Appendix D. Help and service information Telephone technical support Support 24 hours a day, 7 days a week Appendix E. Product warranty and notices Warranty StatementIBM Statement of Limited Warranty IBM Warranty for Machines Extent of Warranty Items Not Covered by WarrantyWarranty Service ANY Kind Limitation of Liability Americas Brazil Governing LawNorth America Canada United StatesAsia Pacific Australia CAMBODIA, LAOS, and Vietnam India Hong Kong and MacauJapan PEOPLE’S Republic of China PRC NEW ZealandEUROPE, Middle EAST, Africa Emea Governing Law Austria and Germany Egypt Ireland FranceItaly United Kingdom Processing date data Electronic emissions notices TrademarksFederal Communications Commission FCC statement Avis de conformite a la reglementation d’Industrie Canada Industry Canada Class B emission compliance statementDeutsche EMV-Direktive electromagnetische Verträglichkeit European Union emission directive Union Européenne Directive Conformité électromagnétique Unione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMC Appendix E. Product warranty and notices 18IBM DVD-RAM/DVD-R Drive User’s Guide Page Part Number 22P6960 1P P/N 22P6960