IBM AS/400 manual Contacting Your Service Representative, Element Type and Position, Is Row/Column

Contacting Your Service Representative

If you cannot solve a problem using the problem analysis procedure l appendix, you may want to contact your service representative. Befor your service representative, be prepared to provide the following i

Ÿ

A

copy

of

the

display

on which the

problem occurred

and

the

va

If

a

copy

is

not obtained

because

you

cannot

press

the Print

k

title

of the

display,

all values you specified, and the key you

Ÿ

A

copy

of

the

source

overlay

or

PFD

definition

being

processed

Ÿ

A

copy

of

the

input database file (if applicable).

If

the

problem

occurred

while

your

spooled

file

was being

printed,

also

required:

Ÿ

A

copy

of

the

page

segment

being

used.

Ÿ

A

copy

of

the

spooled

file

being

printed.

Ÿ

A

copy

of

the

job

log

of

the

printer writer.

ŸA copy of the printout.

Element Type and Position

The positions of the elements have subtle differences depending on t type.

Text Element and Position

Measurement		Method			is Row/Column
The	left		edge		of the character is positioned to the left edge o
bottom		of		the	character is positioned one fifth of the character
bottom		of		the	row.
	+			+
	+ Column		n	+
3333333!33333333333!3333333
	13333333330			+
	+		+	+
Row n	+character+			+
	+		+	+
	+	box	+	+
	13333333332			13333333

++ 1/5 of the character box height 33333333!33333333333!3333333

++

++

Measurement		Method is	Inch	or Centimeter
The	left	edge of the character is positioned to the horizontal po
of	the	character	is	positioned to the vertical position.

*3333333330

+ +

+character+

+ +

+ box + *3335,3333333332

+&

++

Position

Chapter 23. Problem Analysis407