Chapter 23. Problem Analysis

If a problem occurs while you are using the IBM Advanced Function P Utilities for AS/400 or its output is being printed, the cause of t be obvious. An error in your application, in the system environment, or Advanced Function Printing Utilities for AS/400 are all possible causes condition. The problem analysis procedure in this chapter can help you cause of the problem and solve it. If you need more information, r “Contacting Your Service Representative” on page 407.

How to Use This Procedure

Before you use this procedure, you should be aware of the restr Chapter 22, “Limitations and Restrictions” on page 387 for general restr Appendix A, “Printer Characteristics” on page 413 for the restrictions

This procedure

is

arranged

as

a

sequence of

questions

to which yo

Yes orNo . Depending

on

your

answer,

you

are either directed to anot

or to a recommendation for action. The

number in

the

box

shows

the

number of the

step.

 

 

 

 

 

 

 

 

 

“Common Symptoms and Possible Causes”

on page 402 and “Sense Codes and

Possible Causes” on page 405 are also

provided

to help you reach th

quickly. You may

be

directed

to

one

of these

lists

by

the

followin

Start at Question 1 and follow the question-and-answer sequence, answer question to which you are directed. If the problem is a condition detailed procedures, you are referred to those procedures.

Identifying Problems

When a problem occurs, follow the procedures below to pinpoint its p

0100: Problem Analysis

 

 

Procedures

 

 

 

 

 

 

 

 

 

 

 

 

001

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Did the

problem

occur

after

a

spooled

file

had

been

created?

(This

question

 

asks

if

programs

of

IBM

Advanced

Function

Printing

Utilities

for AS/400 have

 

completed

and

 

you

have

problems

with

the

spooled

file;

for

example,

you

 

cannot

print

 

the

spooled

file

or

the

printout

is

not

as

expected.)

 

Yes

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

002

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Go

to

Step

014

on

page 399

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

003

(Step 003 continues)

Copyright IBM Corp. 1996, 1998

397

Page 416 Page 418
Page 417
Image 417
IBM AS/400 manual Problem Analysis, How to Use This Procedure, Identifying Problems, 397
Page 416 Page 418

AS/400 specifications

The IBM AS/400, now known as the IBM iSeries, is a midrange computer system that has been a cornerstone of enterprise computing since its introduction in 1988. Designed to provide a robust platform for business applications, the AS/400 is celebrated for its reliability, scalability, and integrated database capabilities.

One of the key features of the AS/400 is its Integrated Operating Environment, which blends hardware and software resources seamlessly. This integration allows businesses to execute diverse workloads, ranging from traditional applications to modern web-based services, all on a single platform. The operating system, OS/400 (now IBM i), offers a rich set of APIs and tools for developers, simplifying application development and management.

Another standout characteristic of the AS/400 is its built-in database, DB2 for i. This powerful relational database management system allows for efficient data handling and provides advanced features such as support for SQL, XML, and JSON, making it easier for businesses to manage their data and integrate it with other systems. The database's tight integration with the operating system enables high performance and security.

In terms of scalability, the AS/400 can accommodate small businesses as well as large enterprises, with the ability to support hundreds of users simultaneously. Its architecture allows for easy upgrades in hardware, meaning that organizations can scale their systems without replacing the entire infrastructure.

Security is another critical attribute of the AS/400. With a sophisticated security model, it offers built-in user authentication, access control, encryption, and auditing capabilities to protect data and applications from unauthorized access.

The AS/400 also supports multiple programming languages, including RPG, COBOL, Java, and PHP, giving organizations the flexibility to choose the development tools that best fit their needs. This diversity helps maintain legacy applications while also developing new ones that leverage modern technologies.

Moreover, the platform supports both traditional green-screen interfaces and modern graphical user interfaces, allowing organizations to transition smoothly into contemporary user experience paradigms.

Overall, the IBM AS/400 stands out as a resilient, flexible, and secure computing platform that enables organizations to effectively manage their business operations, streamline processes, and adapt to changing market demands. Its unique combination of integrated features and capabilities ensures that it remains relevant in today's fast-paced technology landscape.
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