How do I create and use links in messages?

Links appear in your messages as underlined text. Messages can contain links to various items such as phone numbers, web sites, and email addresses. When you receive a message that contains a link, click the link. In the menu, click the menu items that apply to the type of link selected.

The BlackBerry® device should automatically recognize most linkable items as links. To create a link for a PIN, type pin: before typing the PIN number.

Why is “More available” appearing at the end of my message?

Long messages are sent to your BlackBerry® device in sections. As you read the first section, the next section should be sent to your device automatically, if you are in a wireless coverage area. However, it might take several seconds before your device receives the next section.

To send only the first section of long messages to your device, in the messages options, click General Options. Set the Auto More field to No. The next time that you receive a long message, “More available” appears at the bottom. To request more of the message, click the trackwheel. Click More. To view the rest of the message, click More All.

Can I file messages?

Yes. If you have turned on wireless email reconciliation for your BlackBerry® device, any messages that you file on your device are also filed in your desktop email program.

33: Email and PIN messages — frequently asked questions

If your device is not enabled for wireless email reconciliation, your device must be integrated with an account that uses the BlackBerry Desktop Redirector or the BlackBerry Enterprise Server™ to file messages. You must perform an initial email reconciliation with the BlackBerry Desktop Software so that the folders in your desktop email program appear on your device. See the BlackBerry Desktop Software Online Help for more information about configuring email reconciliation manually.

Can I hide sent messages?

Yes. In the messages options, click General Options. Set the Hide Sent Messages field to Yes.

Note:

To view sent messages, in a messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder.

Why can’t I see a new message in a messages list even though I received notification?

If email messages are sent to your BlackBerry® device from specific desktop email program folders and, in the general messages options, you set the Hide Filed Messages option to Yes, new messages that are sent to your device should be filed automatically, and might not appear in a messages list. To view all your messages, set the Hide Filed Messages field to No.

Why is there a different icon beside some items in a messages list?

Different icons are used in a messages list to indicate message status, saved web pages, call logs, messages with attachments, and so on. See the printed documentation that accompanied your BlackBerry® device for more information about message status indicators.

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