User Guide

Can I set the amount of memory that my device uses for file attachments?

Yes. In the open attachment, click the trackwheel. Click Options. Set the Cache Size field.

How do I change how file attachments are displayed?

Open the full content for a file attachment. Click the trackwheel. Click Options.

To change the font for your file attachments, set the Font Family and Font Size fields.

In document attachments, to use font sizes that reflect those in the original document, set the Reflect Original Font Sizes field to Yes.

To show a grid when viewing spreadsheet attachments, set the Show Gridlines field to Yes.

To label spreadsheet columns with letters and label spreadsheet rows with numbers, set the Display Labels field.

How do I view cell contents in spreadsheet attachments?

When you select a cell, the contents appear at the top of the screen. If the contents are too long to see, click the cell. Click View Cell.

To view the contents of all the cells in a column, click the column label at the top of the screen. Click Fit.

To change the column size for all the columns in a spreadsheet, click the unmarked column label in the top left corner of the screen. Click a preferred size.

To change the default column size for all spreadsheet attachments, in the attachment options, set the Column Width field to Large.

Why can’t I view presentation slides?

To view a Microsoft® PowerPoint® presentation in its original format, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.

Why is “More available” appearing at the end of my file attachment?

Long attachments are sent to your BlackBerry® device in sections. As you read the first section, the next section should be sent to your device automatically, if you are in a wireless coverage area. However, it might take several seconds before your device receives the next section.

To send only the first section of long attachments to your device, in the messages options, click General Options. Set the Auto More field to No. The next time that you receive a long attachment, “More available” appears at the bottom. To request more of the file attachment, click the trackwheel. Click More. To view the rest of the attachment, click More All.

How do I search for text in a file attachment?

In the attachment, click the trackwheel. Click Find. Type the text. Click the trackwheel.

To make the Find feature case sensitive when searching, select the Case Sensitive Search check box.

If you have not retrieved all the text for a file attachment, a dialog box appears. To search the remaining text in the attachment, click Yes. If the search term is found, the content should be retrieved automatically.

To view the text on your BlackBerry® device, verify that you are in a wireless coverage area and that your device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.

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