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Attachments — frequently asked questions
Can I view file attachments on my device?
How do I view
Can I set the amount of memory that my device uses for file attachments?
How do I change how file attachments are displayed?
How do I view cell contents in spreadsheet attachments?
Why can’t I view presentation slides?
Why is “More available” appearing at the end of my file attachment?
How do I search for text in a file attachment? What does skipped content mean?
Can I view tracked changes in document attachments?
Why do some characters not appear correctly on my device?
Can I view file attachments on my device?
Yes, if attachment viewing is enabled for your BlackBerry® device. When you receive a message with an attachment, click the trackwheel. If Open Attachment appears in the menu, you can view attachments on your device. If Open Attachment does not appear in the menu, your device might not be enabled for attachment viewing.
To view document and spreadsheet attachments, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, BlackBerry Enterprise Server version 4.0 or later for Novell® GroupWise®, or the BlackBerry Internet Service™.
To view .zip, .htm, or .html attachments, your device must be integrated with an account that uses BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange, BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for IBM Lotus Domino, BlackBerry Enterprise Server version 4.0 or later for Novell GroupWise, or the BlackBerry Internet Service.
To view image attachments, your device must be integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later or the BlackBerry Internet Service.
Contact your system administrator or service provider for more information.
How do I view
You can only view