User Guide

To make an emergency call, perform one of the following actions:

•Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key.

•Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes.

Note:

Emergency calls can only be made to official emergency access numbers, for example 911 in North America.

Related topics

Turn on A-GPS support (See page 40.)

About Emergency Callback Mode (See page 41.)

Warning:

In an emergency, always provide detailed information about your location to the emergency operator. Because of certain limitations in A-GPS technology and emergency infrastructure, the emergency operator might not be able to estimate your location using only A-GPS information.

Note:

The options present on your BlackBerry® device to turn on and off A-GPS support might differ slightly depending on your service provider.

Related topics

About A-GPS support (See page 40.)

About Emergency Callback Mode (See page 41.)

About A-GPS support

Depending on your service provider, your BlackBerry® device might be enabled with Assisted Global Positioning System (A-GPS) support.

If your device is enabled with A-GPS support, an emergency operator should be able to estimate your location when you make an emergency call or when your device is in Emergency Callback Mode.

About location-based services

Depending on your service provider, your BlackBerry® device might be enabled with location-based services. The privacy setting for location-based services controls whether programs on your device can use the GPS position of your BlackBerry® device. For example, a program could use the GPS position of your device to give you driving directions.

Turn on A-GPS support

In the device options, click Location Based Services. Perform one of the following actions:

•To turn on and off A-GPS support for emergencies, set the GPS Services field to 911 Only/Location Off or Location Off/Location On.

•To enable an operator to estimate your location at other times (subject to A-GPS limitations), set the GPS Services field to Location On.

Change the privacy setting for location-based services

To set the privacy level for location-based services on your BlackBerry® device, in the device options, click Location Based Services. Perform one of the following actions:

•To be prompted each time a location-based service program wants to use the GPS position of your device, set the Privacy Setting field to By Permission. Click the trackwheel. Click Save.

•To prevent location-based service programs from using the GPS position of your device, set the Privacy Setting field to Restricted. Click the trackwheel. Click Save.

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