User Guide
Why were some of my messages deleted from the device?
If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages.
Why aren’t all the SMS options described appearing on my device?
Depending on your service provider plan, some SMS message options might not be available on your BlackBerry® device. Contact your service provider for more information.
What are the Priority and Callback Number
fields in the SMS options?
The Priority field specifies the priority level for your SMS messages.
The Callback Number field specifies the callback number that appears in your SMS messages.
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