Contents

About this manual . . . .

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iii

Introduction

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1

Important service information . . . . . . . . . 1 Strategy for replacing FRUs . . . . . . . . 1 How to use error messages . . . . . . . . 2 Diskette compatibility matrix . . . . . . . . . 2 Safety notices: multilingual translations . . . . . . 3 Safety information. . . . . . . . . . . . 13 General safety . . . . . . . . . . . . 13 Electrical safety . . . . . . . . . . . 14 Safety inspection guide . . . . . . . . . 15

Handling devices that are sensitive to electorostatic discharge . . . . . . . . . . . . 16

Grounding requirements . . . . . . . . . 17 Laser compliance statement. . . . . . . . . 18

General descriptions . . . .

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21

Read this first

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21

What to do first

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21

Related service information . . .

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23

Service web site

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23

Restoring the preloaded system

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23

Passwords . . . . . . . . . . . . . 26

Power management . . . .

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28

Checkout guide

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32

Testing the computer . . . .

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33

Detecting system information with PC-Doctor. . . 34

Power system checkout . . .

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35

ThinkPad T20, T21, T22 and T23 series. . . .

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Product overview

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41

Specifications

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43

Status indicators

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45

FRU Tests

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47

Fn key combinations

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48

Symptom-to-FRU index

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49

Numeric error codes

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49

Error messages

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52

Beep symptoms

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53

No-beep symptoms

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53

LCD-related symptoms

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54

Intermittent problems

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55

Undetermined problems

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55

FRU replacement notices

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56

Screw notices

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56

Retaining serial numbers

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57

Removing and replacing a FRU

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59

1010 Battery pack

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60

1020 Backup battery

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61

© Copyright IBM Corp. 2002

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IBM T21, T22 manual Contents