Intel Automated Customer Support
You can reach Intel’s automated support services 24 hours a day, every day, at no charge. The services contain the most
World Wide Web & | CompuServe* | Intel BBS | FaxBack* |
Internet FTP | Intel Forum |
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Access Intel’s World Wide Web site or download information using anonymous FTP.
Must be a CompuServe subscriber. Dial in by modem.
Connect to Intel’s Bulletin Board | Have documents |
service. Dial in via modem | sent to your fax |
(8 data bits, no parity, up to | machine or fax |
14.4Kbps). | board. |
Troubleshooting | Yes | Yes | Yes | Yes |
Software updates | Yes | Yes | Yes | No |
Installation notes | Yes | Yes | Yes | Yes |
Compatibility lists | Yes | Yes | Yes | Yes |
Product information | Yes | No | No | No |
How to access: | WWW |
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| Corporate | Check local listing or | US and Canada | ||
| http://www.intel.com | contact CompuServe. | Europe | ||
| Customer Support | Host name: CIS | Worldwide | ||
| Once connected, |
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| FTP | type GO INTEL |
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| ftp.intel.com | to reach the Intel |
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/pub/PCandNetworkSupport Support Forum.
Intel Customer Support Technicians
Free support for 90 days: You can speak with our technical support professionals free of charge for 90 days after your initial call. After the initial 90 days of free support, you can either pay per incident or purchase a subscription that covers all your Intel products. For details about the Intel Support Service options, download document #8549 from one of the automated services.
Worldwide access: Intel has technical support centers worldwide. Many of the centers are staffed by techni- cians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and the times they are open, download document #9089 from one of the automated services. If you don’t have access to automated services, contact your local dealer or distributor. Or call
Hours are U.S. Pacific time.
*brand, name, or trademark owned by another company
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