JA Audio 9902S Front Panel Display, Problem Solving, What to do if you can’t solve the problem

PROBLEM SOLVING

Problem Possible causes What to do

The remote control is not working.	Battery exhausted.
	Remote control is incorrectly
	aimed.
	The Mediamaster is in standby
	mode.
	You have set a receiver number
	and then changed batteries in the
	remote control.

Change the batteries (both). Aim the remote control at box. Check that nothing blocks the front panel.

Check if (.) is flashing on the front panel display when you press a button. If not replace the batteries (both).

Press X on your remote control simultaneously, where X is the number you have chosen for the spe- cific receiver. If you don´t remember what number you have used, try 1-4.

You see the on-screen message.	The Mediamaster can’t recognise
	your Smartcard.
Viewing card error.

Check that you are using the proper Smartcard. Check that the Smartcard has been correctly inserted with the gold chip downwards. If the problem persists, you may have a problem with the card.

Contact your dealer or Service Pro- vider.

You have forgotten your secret PIN	Contact your Service Provider.
code.	They will help you set it up again.

CA Module is not working.

CA module is not installed. CA module is not correctly inserted.

Check that the CA module has been correctly inserted.

Contact your dealer or Service Pro- vider.

Black picture.	CA module is inserted but not
	working correctly.

Eject the CA module and reinsert it again.

What to do if you can’t solve the problem

If you have tried all of the actions suggested above, without solving the problem, please contact your dealer or Service Provider.

FRONT PANEL DISPLAY

When power-up, boot version, product family and system software version is shown.

When starting from standby, prod- uct variant and system software version is shown.

Remaining time in percent during the download procedure.

The Mediamaster is in standby mode, and current time is shown.

Channel number in TV mode.

Channel number in radio mode.

RF channel in tuning mode.

In TV mode.

In video mode.

When downloading new software via the air.

When downloading new software via the Serial RS232 socket.

Error messages. For service per- sonnel

Lights when no signal is being re- ceived.

Flashes when pressing a button on the remote control.

GB 60