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Problems and Solutions

8 Problems and Solutions

Following are troubleshooting tips for common problems. In general, problems can easily be solved by following these instructions. If the following remedies fail to offer a solution to your problems, please contact a JAI representative.

8.0.1Symptom: No Video

Remedies: Check that the following are properly connected and operational.

Power supplies

Power cables

Main power source

Shutter control

Async mode

Lens

Digital output cable

Analog video cable

8.0.2Symptom: Dark Video

Remedies: Check that the following are properly connected and operational.

Shutter selection

Iris opening on the lens

8.0.3Symptom: Non-synchronized Video

Remedies: Check that the following are properly connected and operational.

Proper mode output

Frame grabber software camera selection

TM/TMC-4200CL Series Progressive Scan Cameras

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JAI TM/TMC-4200CL Problems and Solutions, Symptom No Video, Symptom Dark Video, Symptom Non-synchronized Video