Troubleshooting, Problems and Solutions, Line error | Sharp AM-400

10. Troubleshooting

Problems and Solutions

Line error

Problem		Solution

LINE ERROR appears in	A line error occurs when your machine cannot
the display.	communicate correctly with the other fax machine.
	The error is usually due to a problem on the phone
	line.
	Try the transaction again. If the error persists, check
	the following:
	•	Check the connection. The cord from the TEL.
		LINE socket to the wall socket should be no longer
		than two meters.
	•	Make sure there are no modem devices sharing the
		same telephone line.
	•	Check with the other party to make sure their fax
		machine is functioning properly.
	•	Have your telephone line checked for line noise.
	•	Try connecting the machine to a different telephone
		line.
	•	If the problem still occurs, your machine may need
		service.

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Sharp AM-400 manual Troubleshooting, Problems and Solutions, Line error, 140, Problem Solution

Contents

AM-400 Aviso Page Only GREEN-AND-YELLOW Earth BLUENeutral BROWNLive Poland Only Russian Only Внимание Copy speed IntroductionPrinter type Laser Maximum copy size Document glass A4 Auto document feeder A4 Transmission time Resolution Horizontal 8 lines/mm VerticalScanner type CIS Contact Image Sensor Resolution Communication method Power consumption Power requirementsOperating temperature Dimensions Important safety information Trademark information Table of Contents Problems and Solutions Selecting Print SettingsCleaning the Scanning Glasses and Rollers Messages and Signals Look at the Operation Panel Redial key Alarm indicatorContrast key Stop key Start key Speed keyNumber keys Points to keep in mind when setting up InstallationUnpacking Checklist About condensation Installation Attaching the trays Releasing the scanner If you need to move the machine Connecting the power cord Comments Connecting the telephone line cord Germany Press Setting the dial mode Russia and Poland onlySelect the dial mode Press repeatedly to exit France Extension phone optionalSwitzerland, Austria Installing the Toner Cartridge and Drum Cartridge Remove the new drum cartridge from its packaging Close the front cover ➊ and then the side cover ➋ Resetting the drum counter Manually resetting the toner counter Loading Printing Paper Select the paper size Replace the output trayPress Copy Or Scan and then Installing the Software Minimum system requirements CD-ROM window Installation Installing the Software Installation Completing installation of the software on Windows→ XP Installation Installing the Software Sharpdesk online guide Removing the software Windows→ XP Using the Machine as a Shared Printer on a NetworkConfiguring settings on the server Installation Windows→ Windows→ Me Installation Installing the printer driver on the clients Select Browse for a printer and click Next Click Finish Following window will appear. Click Browse Using the Machine as a Shared Printer on a Network Installation Entering Your Name and Fax Number Press Enter After entering the first letter. To clear a mistake, press Z Setting the Date and Time Enter a two-digit number for the day 01 to Example the 5th Press Enter to start the clock Enter the year four digitsExample Ringer General Machine SettingsDesired volume setting Press a number key to select Alarm volume Make sure that the date and time Auto clear Press Scan and then Menu Key tone off Copy or Scan and then Menu Selecting the display language Making a Copy To select copy modeCopying Using the auto document feeder Making a Copy Maximum original size when using the document glass Enlarge/reduce Selecting Temporary Copy SettingsIf Memory is Full appears Quality Are Text and PHOTO. To change the setting, pressNumber of Copies Contrast Originals Sort collating sets of copiesDuplex Scan Select the default quality setting Permanent Copy SettingsDefault copy quality setting Press Menu Then Z 300 DPI 600 DPI Copy resolutionSelect the resolution setting Until the display at right appears Press Press Z Default copy contrast settingDefault contrast level To increase Maximum document size Using the Auto Document FeederMinimum document size Minimum size Up to 20 sheets at once Loading the Document Adjust the document guides to the width of your documentOther restrictions Copying onto Envelopes and Cards Copying onto Envelopes and Cards Using the auto document feeder Press a Sending Faxes Sending a Fax Sending a Fax See Selecting Temporary Fax Settings on Speed Dialling Press If you are using the document glass Using the Redial key If the memory becomes full Storing a Number for Speed Dialling Super G3 Stored #01 OK? Display of fax mode appears if needed Editing and deleting auto-dial numbers Press Enter Make the desired changes to the name Selecting Temporary Fax Settings Resolution Line Monitor To select Duplex Scan, press Appears and then press Enter Other Fax Transmission SettingsChecking and cancelling stored fax jobs Automatic redialling when the line is busy Press Times Press Twice Recall times for automatic redialling when the line is busyPress FAX Then press Menu Press the numeric keys to enter Automatic redialling after a line error Poland Desired interval in minutes any 2-digitNumber from 01 to 15 04 to 15 Example 1 minute Press repeatedly to exit Fine Default resolution for faxingPress Select the resolution setting Press To select Monitor on or Using an Extension Phone to Send a FaxDefault Line Monitor setting To select Monitor OFF When you hear the fax tone, press On the machine Press to select SEND. Replace the extension phone Press Enter To store the destination Select a destination using one of the methods belowBroadcasting Sending a Fax to Multiple Destinations Broadcasting using a Group Key When you are ready to begin transmission, press Press To select SET Display of fax mode appears if needed Press FAX Then pressStoring numbers in a Group Deleting a Group Press To select Clear Timer Transmission Enter the time at which you want the fax to be sent Specify the destination using one of the methods below Cancelling a timer job EXT. TEL mode Selecting the Reception ModeFAX only mode Select the reception mode Using FAX only Mode Changing the number of rings Press to select RECEIVE. Replace the extension phone Using EXT. TEL ModeIf you hear a fax tone, press on the machine Reduction, or 100% to select full Reception RatioPress Auto to select automatic Size printing Press repeatedly to exit Substitute Reception to Memory 100 Special Fax FunctionsPolling Requesting a Fax Transmission Being Polled Memory Polling 101 Clearing a memory polling document 102 Printing a Document From an Application Cancelling a print jobPrinting 103 Printing Preferences from the Printers and Faxes folder Selecting Print Settings104 Select the Paper Size and Paper Source Setup tab105 Advanced tab 106 107 Printing on Envelopes and Cards 108 109 110 ScanningScanning From a Twain Application Scanning From a Twain Application 111 112 113 Place the original on the document glass Scanning From a WIA Application Windows XP/Me only114 Start your WIA-compliant application on your computer 115 Click the File menu and select From Scanner or Camera 116 Scanners and Cameras Scanning From the Scanner Wizard Windows XP/Me only117 Scanning From the Operation Panel 118 Windows→ XP/Me Selecting Button Manager to handle scanner events119 Cameras 120 Send to this application, select Sharp Button Manager 121Control Panel, double-clickScanners and Cameras 122 To select scan modeScanning a document from the operation panel Configuring Button Manager settings 123 124 When FAX is selected as the application 125 When OCR is selected as the application 126 When Filing is selected as the application 127 128 Printing ListsActivity List Press Menu and then Z Telephone Number List Setup ListTimer List Group List Headings in the Transaction Report Transaction Report130 Press a number from To select the condition for printing Transaction Report print condition131 Press To turn on auto print, or Auto print-out of Activity List132 To turn it off Cleaning the scanning glass in the auto document feeder MaintenanceCleaning the Scanning Glasses and Rollers 133 Cleaning the document glass 134 135 Cleaning the print rollersCleaning the housing Replacing the Toner Cartridge 136 Viewing the total number of pages printed Continue from on page 19 to install the new toner cartridgeReplacing the Drum Cartridge 137 Replacing the drum cartridge 138 139 Line error TroubleshootingProblems and Solutions Problem Solution Dialling and fax transmission problems 141 Fax reception problems 142 Copying problems 143 General problems 144 145 Messages and SignalsDisplay messages 146 FAX RX in Memory Audible signals 147 148 Clearing Paper JamsClearing a jammed document 149 Clearing jammed printing paper 150 151 Index 152 Index 153Page Luokan 1 Laserlaite Klass 1 Laserapparat Output Power Via Lampedusa 13, 20141 Milano, Italia Telefono +39 Sharp House, Thorp Road, Newton Heath, Manchester, M40 5BELangenwiesenstrasse 7, 8108 Dällikon, Switzerland Phone 01