Problems and Solutions

Dialling and fax transmission problems

Problem

 

Solution

 

 

 

No dial tone when you

Make sure that the telephone line is properly

pick up an extension

 

connected to both the TEL. LINE socket and the wall

phone connected as

 

socket (see page 15).

explained on page 17, or

 

 

use the line monitor

Make sure that the telephone line is good.

function.

 

 

 

 

 

Dialling is not possible.

Make sure the power cord is properly plugged into a

 

 

power outlet.

 

Make sure that the telephone line is properly

 

 

connected to both the TEL. LINE socket and the wall

 

 

socket (see page 15).

 

 

 

The power is on, but no

Make sure that the receiving machine has paper.

transmission takes place.

 

 

 

Make sure that the telephone line cord is plugged into

 

 

the TEL. LINE socket, and not the TEL. SET socket.

 

If the receiving machine is in manual mode with no

 

 

attendant, reception will not be possible.

 

Check the display for error messages.

 

If an extension phone is connected as explained on

 

 

page 17, pick up the phone and check for a dial tone.

 

 

Dial the receiving machine using the phone and make

 

 

sure that it is responding (you should hear a fax tone).

 

 

If an extension phone is not connected, use the Line

 

 

Monitor function (see page 78).

 

 

 

Nothing is printed at the

Make sure that the document for transmission is

receiving end.

 

placed face down if you are using the document glass,

 

 

or face up if you are using the auto document feeder.

 

 

 

A distorted image is

Noise on the telephone line may cause distortion. Try

received at the other end.

 

sending the document again.

 

Make a copy of the document on your machine. If the

 

 

copy is also distorted, your machine may need

 

 

service.

 

 

 

10.. Trouble- shooting

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Image 147
Sharp AM-400 manual Dialling and fax transmission problems, 141