Sharp AM-400 manual Dialling and fax transmission problems, 141

Problems and Solutions

Dialling and fax transmission problems

Problem		Solution
No dial tone when you	•	Make sure that the telephone line is properly
pick up an extension		connected to both the TEL. LINE socket and the wall
phone connected as		socket (see page 15).
explained on page 17, or
use the line monitor	•	Make sure that the telephone line is good.
function.
Dialling is not possible.	•	Make sure the power cord is properly plugged into a
		power outlet.
	•	Make sure that the telephone line is properly
		connected to both the TEL. LINE socket and the wall
		socket (see page 15).
The power is on, but no	•	Make sure that the receiving machine has paper.
transmission takes place.
	•	Make sure that the telephone line cord is plugged into
		the TEL. LINE socket, and not the TEL. SET socket.
	•	If the receiving machine is in manual mode with no
		attendant, reception will not be possible.
	•	Check the display for error messages.
	•	If an extension phone is connected as explained on
		page 17, pick up the phone and check for a dial tone.
		Dial the receiving machine using the phone and make
		sure that it is responding (you should hear a fax tone).
		If an extension phone is not connected, use the Line
		Monitor function (see page 78).
Nothing is printed at the	•	Make sure that the document for transmission is
receiving end.		placed face down if you are using the document glass,
		or face up if you are using the auto document feeder.
A distorted image is	•	Noise on the telephone line may cause distortion. Try
received at the other end.		sending the document again.
	•	Make a copy of the document on your machine. If the
		copy is also distorted, your machine may need
		service.

10.. Trouble- shooting

141