Sharp AM-400 General problems

Problems and Solutions

144

General problems

Problem Solution

Nothing appears in the

display. • Make sure the power cord is properly plugged into a

power outlet.

• Connect another electrical appliance to the outlet to

see if it has power.

The machine does not

respond when you press

any of its keys.

• If a beep sound is not made when you press the keys,

unplug the power cord, wait at least 5 seconds, and

then plug it in again.

Automatic document

feeding does not work . • Check the size and weight of the document (see page

62).

Dots appear at regular

intervals on printed output. • The drum cartridge may be damaged. Replace the

drum cartridge.

The machine makes an

abnormal grating sound

when the power cord is

plugged in.

• Unplug the power cord immediately and make sure

that the scanner lock has been released (see page

13).

Contents

Main DIGITAL MULTIFUNCTIONAL SYSTEM ONLINE GUIDE MODEL AM-400 Page Page (U.K. Only) MAINS PLUG WIRING INSTRUCTIONS IMPORTANT "WARNING: THIS APPARATUS MUST BE EARTHED" (Poland Only) ! (Russian Only) Introduction Print specifications Copy specifications Fax specifications Scanning specifications General specifications Important safety information Page Table of Contents A Look at the Operation Panel 8 1. Installation 11 2. Copying 53 3. Sending Faxes 67 4. Receiving Faxes 95 Page A Look at the Operation Panel Page Page 1. Installation Unpacking Checklist Points to keep in mind when setting up Page Releasing the scanner Connecting the power cord Connecting the telephone line cord 1 4 Extension phone (optional) 1 2 Installing the Toner Cartridge and Drum Cartridge 2 3 4 5 6 Page Page Loading Printing Paper 23 Loading Printing Paper 1 2 3 Loading Printing Paper 24 4 Russia only: Using letter/legal size paper (setting the paper size) 3 Installing the Software 25 Installing the Software Installing the software Page Page Page Page Page Page Page Using the Machine as a Shared Printer on a Network 34 Using the Machine as a Shared Printer on a Network Configuring settings on the server 1. 2. Page Page Page Installing the printer driver on the clients Page Page Page Page Page Entering Your Name and Fax Number 44 Entering Your Name and Fax Number 1 4 Entering Your Name and Fax Number 6 7 8 Setting the Date and Time 46 Setting the Date and Time 1 4 Page General Machine Settings Ringer 1 4 Alarm volume 1 4 Auto clear 3 Page Selecting the display language 3 2. Copying Making a Copy 1 Making a Copy 54 2 3 Making a Copy 55 4 If MEMORY IS FULL appears... Selecting Temporary Copy Settings Enlarge/reduce Number of Copies Quality Contrast E-Sort (collating sets of copies) Originals Sorted Duplex Scan Permanent Copy Settings 59 Permanent Copy Settings Default copy quality setting 1 3 Page Page Using the Auto Document Feeder 62 Using the Auto Document Feeder Size and weight of originals that can be fed through the auto document feeder Other restrictions Loading the Document 1 2 1 Copying onto Envelopes and Cards 2 3 4 5 6 7 8 3. Sending Faxes Sending a Fax Page 3 4 5 6 Using the REDIAL key If the memory becomes full... 1 5 Storing a Number for Speed Dialling 7 8 9 10 11 Editing and deleting auto-dial numbers 1 5 6 7 Page Selecting Temporary Fax Settings 77 Selecting Temporary Fax Settings Resolution Contrast Selecting Temporary Fax Settings 78 Duplex Scan Line Monitor Other Fax Transmission Settings Automatic redialling when the line is busy Recall interval for automatic redialling when the line is busy 1 3 4 Page Automatic redialling after a line error Recall interval for automatic redialling after a line error occurs Recall times for automatic redialling after a line error occurs 1 4 5 6 7 Page Using an Extension Phone to Send a Fax 85 Default Line Monitor setting 1 Using an Extension Phone to Send a Fax 1 Page Broadcasting (Sending a Fax to Multiple Destinations) 5 1 2 3 4 6 7 Broadcasting using a Group Key 1 2 1 4 6 5 Page 7 Timer Transmission 1 2 6 7 8 9 10 11 12 Page 4. Receiving Faxes Selecting the Reception Mode 1 4 Using FAX ONLY Mode Using FAX ONLY Mode Changing the number of rings 1 4 Using EXT. TEL Mode Using EXT. TEL Mode 1 2 3 Using EXT. TEL Mode 1 4 Substitute Reception to Memory 99 Substitute Reception to Memory 5. Special Fax Functions Polling (Requesting a Fax Transmission) 1 4 Being Polled (Memory Polling) 5 1 2 5 6 Page 6. Printing 6. Printing Printing a Document From an Application 1. 2. 4. Selecting Print Settings Page Setup tab Page Page Printing on Envelopes and Cards 108 Printing on Envelopes and Cards 1 Printing on Envelopes and Cards 6. Printing 109 2 3 7. Scanning Scanning From a TWAIN Application 1 Scanning From a TWAIN Application 111 2 3 Page Page Scanning From a WIA Application (Windows XP/Me only) 114 1 2 Scanning From a WIA Application (Windows XP/Me only) Page 5 Scanning From the Scanner Wizard (Windows XP/Me only) 117 Scanning From the Scanner Wizard (Windows XP/Me only) Scanning From the Operation Panel Selecting Button Manager to handle scanner events Page Page 1 2 Scanning a document from the operation panel 3 Configuring Button Manager settings 1 Page Page Page Page 8. Printing Lists 1 3 4 Activity List Page Printing Lists 130 Transaction Report Printing Lists 8. Printing 131 Lists 1 4 Page 9. Maintenance 1 2 9. Maintenance Cleaning the Scanning Glasses and Rollers Cleaning the scanning glass in the auto document feeder 3 Cleaning the document glass Page 1 2 Replacing the Toner Cartridge Replacing the Drum Cartridge 1 2 Replacing the drum cartridge 9. Maintenance 3 4 5 6 10. Troubleshooting Problems and Solutions Line error 10.. Trouble- Dialling and fax transmission problems Fax reception problems 10.. Trouble- Copying problems General problems Messages and Signals Display messages Page Audible signals Clearing Paper Jams Clearing a jammed document 1 2 Page 1 2 3 Clearing jammed printing paper 4 5 6 Index A B C D K L M N P Page or SHARP CORPORATION