Sharp AM-400 manual Fax reception problems, 142

Problems and Solutions

Fax reception problems

Problem		Solution
The machine doesn't	•	Make sure that the reception mode is set to FAX
receive faxes		ONLY (see page 95).
automatically.
The power is on, but	•	Make sure that the telephone line cord is plugged into
reception does not take		the TEL. LINE socket, and not the TEL. SET socket.
place.
The paper comes out	•	Make sure that the document is loaded properly in the
blank when you receive a		feeder of the transmitting machine. Make a copy or
fax.		print a report to confirm the printing ability of your
		machine.
The received document is	•	Ask the other party to send higher contrast
faint.		documents. If the contrast is still too low, your
		machine may need service. Make a copy or print a
		report to check your machine’s printing ability.
	•	The toner cartridge may need replacement.
Received images are	•	Noise on the telephone line may cause distortion.
distorted.		Have the other party try sending the document again.
	•	Make a copy or print a report on your machine. If the
		copy or report is also distorted, your machine may
		need service.
When a fax is received,	•	Make sure that an appropriate reception ratio setting
the size of the printed		has been selected (see page 98).
document image does not
match the size of the
paper.
No reception occurs when	•	Make sure the transmitting machine is in automatic
polling is attempted.		reception mode.
	•	If the transmitting machine has polling security, make
		sure that your fax number has been entered both in
		your machine (see page 44) and in the transmitting
		machine.

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