TROUBLESHOOTING (cont.)

EN 37

Problem

Cause

Page

 

 

 

 

 

Cannot capture video data

There may be a slight difference between

 

 

with the desired counter

the counter of the video image that you

 

 

number.

want to capture and the Index image data/

25 – 28

 

 

Full image data captured in the computer.

 

 

 

This is not a malfunction.

 

 

Counter cannot be reset.

Counter reset is not available with digital

30

 

 

camcorders.

 

 

 

 

Program capture suddenly

When you start program capture at the

 

 

stops.

beginning of the tape, the video unit stops

26

 

 

playback, ending program capture.

 

 

Start video capture about 20 seconds after

 

 

 

the point where the recording begins.

 

 

After finishing video

If you want to erase the file because of

 

 

capture, the video file

limited hard disk space, start the program

 

 

remains in the JCPT folder

once then close it. The video remaining in

 

(where the program run file

the JCPT folder will be cleared.

 

 

is contained).

 

 

 

JLIP initialization not

Make sure that the IRQ (Interrupt ReQuest)

 

 

possible.

is not being used by another device.

 

 

 

COM port selection is wrong. Confirm the

18

 

 

COM port number and execute JLIP

 

 

 

initialization again.

 

 

With Video capture/

In this case, video capture is not possible

 

 

Transfer done in Automatic

using the "Frame Picture" setting. Change

 

 

Transfer mode, the captured

the setting to "Field Picture" and try video

29

 

image looks like two

capture again.

 

 

pictures laid one upon

 

 

 

another.

 

 

 

 

 

 

 

The monitor displays of the application software illustrated in this manual may differ from those you are actually viewing depending on the operating environment of your computer.

Operation will be significantly slower when used in an environment other than that recom- mended (page 14).

While basic VCR operations such as playback and fast-forward are available, a "transmis- sion error" may occur in some models during video transfer. In this case, start the software again, and turn the power of the Video Capture Docking Station off and on.

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JVC 0397MKV*UN*SN Cannot capture video data, With the desired counter, Number, Counter cannot be reset, Stops, Possible