7-2. Network Error List

Take the following steps in response to the corresponding errors. If further assistance is required, please contact your local service representative.

Error Code

 

Recommended Troubleshooting

N-1

Check the network cable connection

 

 

N-2

Conduct JOB deletion

 

 

 

Internet fax reception error

 

1)

Check the settings used during transmission with the sender, then request

 

 

retransmission

N-14

2)

Request the sender to reduce the number of files attached per mail to less

 

than 10 (if necessary, send the attachments in several E-mails)

 

 

 

3)

Request the sender to resend all pages in excess of 1000 (i.e., page 1001

 

 

and subsequent pages)

 

The pages exceeding 1000 (including mail text) will be deleted on printing out

 

 

N-24

Check the LDAP server address in LDAP Setup

 

 

N-25

Check each setting item in LDAP Setup

 

 

N-26

Check that the LDAP server supports LDAP version 3.0

 

 

N-27

Check the SASL authentication mechanism supported by the LDAP server

 

 

N-28

Check the SASL authentication mechanism supported by the LDAP server

 

 

N-29

Check the login name and password for logging in the LDAP server in LDAP

Setup

 

 

 

N-30

Check that the PC (SMB) setting is enabled

 

 

 

N-31

1)

Check that the PC (SMB) setting is enabled

2)

Check that the network cable is connected properly

 

 

 

N-32

Check the host name for the destination PC(SMB)

 

 

 

 

1)

Check the user name for the destination PC(SMB)

N-33

2)

Check the user's access rights to the destination PC(SMB)

 

3)

Check the user's password for the destination PC(SMB)

 

 

N-34

Check the folder name for the destination PC(SMB)

 

 

 

N-35

1)

Check the settings for the destination PC(SMB)

2)

Check that the network cable is connected properly

 

 

 

N-36

Change filename to one without symbols

 

 

 

 

1)

Check the settings for the destination PC(SMB)

N-37

2)

Check the file settings for the destination PC (SMB) (The same name already

 

exists)

 

 

 

3)

Check the user's access rights to the folder for the destination PC (SMB)

 

 

N-38

Check the hard disk status for the destiation PC (SMB) and restore the hard disk

for the destination

 

 

 

N-39

Wait and try again later

 

 

N-40

Turn the main power OFF and back ON again

 

 

N-41

Wait and try again later

 

 

N-42

Free up the memory for the destination PC(SMB)

 

 

N-43

Check that the network cable is connected properly

 

 

N-44

Free up the memory for the destination PC(SMB)

 

 

N-45

Check the file system status for the destination PC (SMB) and restore

 

 

N-50

Check the SMTP server address under E-Mail (SMTP) settings

 

 

N-52

Check that the E-Mail (SMTP) setting is active

 

 

 

183

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Chapter 7 When There is Trouble with the Scanner

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Konica Minolta Konica 7222, 7235, 7228 manual Network Error List, 183

Konica 7222, 7235, 7228 specifications

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