Lathem 7500E manual Troubleshooting, Error No. Causes and Actions

7. TROUBLESHOOTING

Error No. Causes and Actions

No.	Error causes
E-00	CPU error

E-01	The remaining life of lithium battery for
	memory back-up is short.
E-03	Card inserted on wrong side.
E-05	The card is not pulled in properly.
E-15	Card sensor error
E-30	The printer motor or the sensor is not normal.
E-37	The card forwarding motor or the sensor does
	not operate properly.
E-38	The print head motor or the sensor for the
	printer head can not operate properly.
E-49	Input the wrong settings.

Action

Contact Lathem.

Return clock to Lathem.

The front of the card must be completely filled in before using the back of the card.

Make sure that another time card or another item is not jamming in the time recorder. Try inserting the time card again.

Make sure that another time card is not jamming in the time recorder and the ribbon cassette is correctly inserted in place.

After making sure of the above, close the cover. If the error number continues to be displayed, contact Lathem.

1.Remove and Re-insert the ribbon.

2.Move clock to a dust free location.

3.Send to Lathem or authorized dealer for cleaning and service.

Pay Period settings cannot be changed while cards are stored in memory. An All Cards Reset must be done before making changes to Print Format, Pay Period type, or Pay Period start date.

E-50Can't use the time card.

E-51Calculation Error

E-52Calculation Logic Error

E-59Can't use the time cards because of memory error.

End When the card that you are using becomes full.

1.Make sure cards are form E-7 and made by Lathem Time Corp.

2.Check to make sure the barcode area of the card is not smudged or damaged.

Re-insert card after 1 minute has elapsed. Card cannot be inserted twice in the same minute.

Ensure current date is within pay period dates. May need to 'Reset Settings' if error continues to be displayed.

Use the "Card Reset" function to reset the card. Make sure if you can print by inserting the time card with the same number.

Use the "Card reassign" mode to transfer the card and have a new card take over for the old one.

* If the error number is still displayed after checking above points, contact Lathem Time.

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