Step

 

3: Placing

the

Call

to

IBM

 

 

 

 

 

 

 

Technical

support

is

available

 

during

the warranty

period

to

answer

any

questions

about

your

new

IBM

option.

Response

time

will

vary

depending on the number and nature

of

calls

 

received.

Marketing,

 

installation,

and

configuration

support

will

be

withdrawn

from

the

PC

Company

HelpCenter

90

days

 

after

the

option

has

been

withdrawn

from

marketing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Online

 

Technical

Support

 

 

 

 

 

 

IBM

PC

Company

Web Page

www.us.pc.ibm.com

 

 

 

 

 

IBM

PC

Company

BBS

1-919-517-0001

 

 

 

 

 

IBM

PC

Company

Automated Fax

1-800-426-3395

System

 

 

 

 

 

 

 

 

If

you

call

 

90

days

or

more

after the

date

of

withdrawal

or after your

warranty

has

expired,

you

might

be

 

charged

a

fee.

 

 

 

For

the

support

telephone

number

and

 

support

hours by

country,

refer

to

the

following

 

table

or

to

the

 

enclosed

technical

support

insert. If

the

number

 

is

not

provided, contact

 

your

IBM

reseller

or IBM

 

 

marketing

representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Support

24

hours

a

day,

7

days

a

week

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Canada

 

 

 

 

 

 

 

 

 

1-800-565-3344

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

U.S.A.

/

Puerto

Rico

 

 

 

 

1-800-772-2227

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Additional

Technical

Support

Resources

 

 

 

 

 

Online

technical

support

is

available during

the

life

of

your

product.

Online

assistance

can

be

obtained

through

the

IBM

PC

Company

 

Automated

Fax System,

the

PC

Company

Web

page,

and

the

PC

Company

Electronic

Bulletin

Board

 

System.

 

 

 

 

 

Part 3: Appendixes

3-15

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Image 62
Lenovo 4304493 manual Placing