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Troubleshooting
Specifications
Install
Error codes
Password
Hard disk drive boot error
Wireless LAN problem
Problem determination tips
Diagnostics
Rear connector locations
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Contents
ThinkCentre Hardware Maintenance Manual
Page
ThinkCentre Hardware Maintenance Manual
Second Edition September Copyright Lenovo
Contents
Appendix A. Notices 117
Important Safety Information
About this manual
ThinkCentre Hardware Maintenance Manual
Electrical safety
Safety information
General safety
ThinkCentre Hardware Maintenance Manual
Safety inspection guide
Handling electrostatic discharge-sensitive devices
Safety notices multi-lingual translations
Grounding requirements
To Connect To Disconnect
≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs
Safety information
Perigo
Cuidado
Para Conectar Para Desconectar
Perigo
Safety information
ThinkCentre Hardware Maintenance Manual
Safety information
Connexion Déconnexion
≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs
Vorsicht
Achtung
ThinkCentre Hardware Maintenance Manual
Safety information
Pericolo
Per collegarsi Per scollegarsi
Prestare attenzione nel sollevare lapparecchiatura
ThinkCentre Hardware Maintenance Manual
Peligro
No debe
Adopte procedimientos seguros al levantar el equipo
ThinkCentre Hardware Maintenance Manual
General information
Specifications
Accessing Lenovo programs on the Windows 7 operating system
Lenovo programs
Program Icon name
Program Control Panel section Green text in Control Panel
Accessing Lenovo programs on the Windows 8 operating system
Additional information resources
ThinkCentre Hardware Maintenance Manual
Problem determination tips
General Checkout
ThinkCentre Hardware Maintenance Manual
Symptom Action
Troubleshooting and diagnostics
Basic troubleshooting
Accessing Control Panel on the Windows 8 operating system
Troubleshooting procedure
Troubleshooting
Sound comes from one external speaker only
Audio problems
No audio in Windows
CD or DVD does not work
CD problems
No audio in DOS applications or games
DVD movie will not play
DVD problems
Black screen instead of DVD video
No audio or intermittent audio while playing DVD movie
Playback is very slow or choppy
Intermittent problems
Keyboard, mouse, or pointing device problems
Invalid disc or no disc found message
Pointer on the screen does not move smoothly with the mouse
All or some keys on the keyboard do not work
Mouse or pointing device does not work
Fingerprint reader does not work
Monitor problems
Wireless keyboard does not work
Wrong characters appear on the screen
Image appears to be flickering
Image is discolored
Networking problems
Ethernet problems
Wireless LAN problem
Adapter stops working for no apparent reason
Bluetooth problems
Option problems
Wireless WAN problem
An option that previously worked does not work now
Performance and lockup problems
An option that was just installed does not work
Insufficient free hard disk drive space
Excessive number of fragmented files
Click Start Computer
Printer problems
Serial port problems
Software problems
Software does not work as expected
Lenovo Solution Center
USB problems
Diagnostics
Troubleshooting and diagnostics
ThinkCentre Hardware Maintenance Manual
Viewing and changing settings
Using the Setup Utility program
Starting the Setup Utility program
Using passwords
Administrator Password
Password considerations
Power-On Password
Hard Disk Password
Selecting a temporary startup device
Enabling or disabling a device
Selecting a startup device
Selecting or changing the startup device sequence
Enabling ErP compliance mode
Exiting the Setup Utility program
ThinkCentre Hardware Maintenance Manual
Power Supply Problems
Symptom-to-FRU Index
Hard disk drive boot error
Beep symptoms
Short and 1 long beeps Dram memory error
Post error codes
Beep Symptom FRU/Action
Error code Post Error Message Description/Action
Display/Monitor
Miscellaneous error conditions
Message/Symptom FRU/Action
Message/Symptom FRU/Action
Undetermined problems
ThinkCentre Hardware Maintenance Manual
Front connector, control, and indicator locations
Locations
Locating connectors on the rear of your computer
Rear connector locations
Locating major FRUs and CRUs
Number FRU description Self-service CRU Optional-service CRU
Looking up FRU information
Locations of the parts and connectors on the system board
Locating parts on the system board
ThinkCentre Hardware Maintenance Manual
Removing the computer stand
Adjusting the computer stand
Replacing FRUs
Removing the computer cover
Opening and closing the system board shielding
Opening the system board shielding
Closing the system board shielding
Replacing FRUs
Removing the rear I/O shielding
Installing the rear I/O shielding
Replacing the rear I/O shielding
Replacing the hard disk drive
Removing the hard disk drive
Installing a hard disk drive
Replacing the optical drive
Installing an optical drive
Removing the optical drive
Replacing the memory module
Installing a memory module
Removing the memory module
Replacing the microprocessor fan assembly
Removing the microprocessor fan assembly
ThinkCentre Hardware Maintenance Manual
Installing a microprocessor fan assembly
Replacing the microprocessor and heat sink assembly
Removing the microprocessor and heat sink assembly
Installing the microprocessor and heat sink assembly
Replacing FRUs
Replacing the system board
Removing the system board
Installing a system board
Removing the internal speakers
Installing internal speakers
Replacing the internal speakers
Replacing the rear I/O assembly
Removing the rear I/O assembly
Installing a rear I/O assembly
Replacing the inverter
Removing the inverter
Installing an inverter
Replacing the battery
Removing the battery
Removing the power supply assembly
Installing a battery
Replacing the power supply assembly
ThinkCentre Hardware Maintenance Manual
Installing a power supply assembly
ThinkCentre Hardware Maintenance Manual
Replacing the LCD panel
Removing the LCD panel
Installing an LCD panel
Replacing the Wifi card
Removing the Wifi card
Installing the Wifi card
Installing a computer wall mount
Completing the FRU installation
Installing a computer cover
Installing a computer stand
Replacing FRUs
ThinkCentre Hardware Maintenance Manual
Additional Service Information
Updating flashing the Bios from a disc
Updating flashing the Bios from your operating system
Recovering from a POST/BIOS update failure
Automatic Power-On features
Power management
Automatic configuration and power interface Acpi Bios
Appendix A. Notices
Television output notice
European conformance CE mark Trademarks
Index
119
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