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Troubleshooting
Specification
Install
Error codes
Password
Hard disk drive boot error
Wireless LAN problem
Problem determination tips
Diagnostics
Rear connector locations
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Safety information
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Contents
ThinkCentre Hardware Maintenance Manual
Page
ThinkCentre Hardware Maintenance Manual
Second Edition September Copyright Lenovo
Contents
Appendix A. Notices 117
About this manual
Important Safety Information
ThinkCentre Hardware Maintenance Manual
Safety information
General safety
Electrical safety
ThinkCentre Hardware Maintenance Manual
Handling electrostatic discharge-sensitive devices
Safety inspection guide
Grounding requirements
Safety notices multi-lingual translations
To Connect To Disconnect
≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs
Safety information
Perigo
Para Conectar Para Desconectar
Cuidado
Perigo
Safety information
ThinkCentre Hardware Maintenance Manual
Safety information
Connexion Déconnexion
≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs
Vorsicht
Achtung
ThinkCentre Hardware Maintenance Manual
Safety information
Per collegarsi Per scollegarsi
Pericolo
Prestare attenzione nel sollevare lapparecchiatura
ThinkCentre Hardware Maintenance Manual
Peligro
No debe
Adopte procedimientos seguros al levantar el equipo
ThinkCentre Hardware Maintenance Manual
Lenovo programs
Specifications
Accessing Lenovo programs on the Windows 7 operating system
General information
Program Control Panel section Green text in Control Panel
Program Icon name
Additional information resources
Accessing Lenovo programs on the Windows 8 operating system
ThinkCentre Hardware Maintenance Manual
General Checkout
Problem determination tips
ThinkCentre Hardware Maintenance Manual
Troubleshooting and diagnostics
Basic troubleshooting
Symptom Action
Troubleshooting procedure
Accessing Control Panel on the Windows 8 operating system
Troubleshooting
Audio problems
No audio in Windows
Sound comes from one external speaker only
CD problems
No audio in DOS applications or games
CD or DVD does not work
No audio or intermittent audio while playing DVD movie
DVD problems
Black screen instead of DVD video
DVD movie will not play
Invalid disc or no disc found message
Intermittent problems
Keyboard, mouse, or pointing device problems
Playback is very slow or choppy
All or some keys on the keyboard do not work
Mouse or pointing device does not work
Pointer on the screen does not move smoothly with the mouse
Wrong characters appear on the screen
Monitor problems
Wireless keyboard does not work
Fingerprint reader does not work
Image is discolored
Image appears to be flickering
Ethernet problems
Networking problems
Adapter stops working for no apparent reason
Wireless LAN problem
Option problems
Wireless WAN problem
Bluetooth problems
Insufficient free hard disk drive space
Performance and lockup problems
An option that was just installed does not work
An option that previously worked does not work now
Click Start Computer
Excessive number of fragmented files
Serial port problems
Printer problems
Software does not work as expected
Software problems
USB problems
Diagnostics
Lenovo Solution Center
Troubleshooting and diagnostics
ThinkCentre Hardware Maintenance Manual
Using passwords
Using the Setup Utility program
Starting the Setup Utility program
Viewing and changing settings
Hard Disk Password
Password considerations
Power-On Password
Administrator Password
Selecting or changing the startup device sequence
Enabling or disabling a device
Selecting a startup device
Selecting a temporary startup device
Enabling ErP compliance mode
Exiting the Setup Utility program
ThinkCentre Hardware Maintenance Manual
Beep symptoms
Symptom-to-FRU Index
Hard disk drive boot error
Power Supply Problems
Error code Post Error Message Description/Action
Post error codes
Beep Symptom FRU/Action
Short and 1 long beeps Dram memory error
Miscellaneous error conditions
Message/Symptom FRU/Action
Display/Monitor
Message/Symptom FRU/Action
Undetermined problems
ThinkCentre Hardware Maintenance Manual
Locations
Front connector, control, and indicator locations
Rear connector locations
Locating connectors on the rear of your computer
Locating major FRUs and CRUs
Looking up FRU information
Number FRU description Self-service CRU Optional-service CRU
Locating parts on the system board
Locations of the parts and connectors on the system board
ThinkCentre Hardware Maintenance Manual
Adjusting the computer stand
Replacing FRUs
Removing the computer stand
Removing the computer cover
Opening the system board shielding
Opening and closing the system board shielding
Closing the system board shielding
Replacing FRUs
Installing the rear I/O shielding
Replacing the rear I/O shielding
Removing the rear I/O shielding
Removing the hard disk drive
Replacing the hard disk drive
Installing a hard disk drive
Replacing the optical drive
Removing the optical drive
Installing an optical drive
Replacing the memory module
Removing the memory module
Installing a memory module
Removing the microprocessor fan assembly
Replacing the microprocessor fan assembly
ThinkCentre Hardware Maintenance Manual
Installing a microprocessor fan assembly
Replacing the microprocessor and heat sink assembly
Removing the microprocessor and heat sink assembly
Installing the microprocessor and heat sink assembly
Replacing FRUs
Removing the system board
Replacing the system board
Installing a system board
Installing internal speakers
Replacing the internal speakers
Removing the internal speakers
Removing the rear I/O assembly
Replacing the rear I/O assembly
Installing a rear I/O assembly
Replacing the inverter
Removing the inverter
Installing an inverter
Removing the battery
Replacing the battery
Installing a battery
Replacing the power supply assembly
Removing the power supply assembly
ThinkCentre Hardware Maintenance Manual
Installing a power supply assembly
ThinkCentre Hardware Maintenance Manual
Removing the LCD panel
Replacing the LCD panel
Installing an LCD panel
Removing the Wifi card
Replacing the Wifi card
Installing the Wifi card
Completing the FRU installation
Installing a computer wall mount
Installing a computer stand
Installing a computer cover
Replacing FRUs
ThinkCentre Hardware Maintenance Manual
Additional Service Information
Updating flashing the Bios from a disc
Recovering from a POST/BIOS update failure
Updating flashing the Bios from your operating system
Power management
Automatic configuration and power interface Acpi Bios
Automatic Power-On features
Appendix A. Notices
European conformance CE mark Trademarks
Television output notice
119
Index
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Page
Part Number 1P P/N
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