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10BL, E73Z
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Safety information
Models:
E73Z
10BL
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Troubleshooting
Specs
Install
Error codes
Password
Hard disk drive boot error
Wireless LAN problem
Problem determination tips
Diagnostics
USB Setup
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Safety information
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Contents
ThinkCentre E73z Hardware Maintenance Manual
Second Edition January Copyright Lenovo 2013
Contents
Appendix A. Notices 115
About this manual
Important safety information
ThinkCentre E73z Hardware Maintenance Manual
General safety
Safety information
Electrical safety
ThinkCentre E73z Hardware Maintenance Manual
Handling electrostatic discharge-sensitive devices
Safety inspection guide
Grounding requirements
Safety notices multi-lingual translations
To Connect To Disconnect
≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs
Safety information
Perigo
Para Conectar Para Desconectar
Cuidado
Perigo
Safety information
ThinkCentre E73z Hardware Maintenance Manual
Safety information
Connexion Déconnexion
≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs
Vorsicht
Arbeitsschutzrichtlinien beim Anheben der Maschine beachten
Achtung
ThinkCentre E73z Hardware Maintenance Manual
Safety information
Per collegarsi Per scollegarsi
Pericolo
Prestare attenzione nel sollevare lapparecchiatura
ThinkCentre E73z Hardware Maintenance Manual
Peligro
No debe
Adopte procedimientos seguros al levantar el equipo
ThinkCentre E73z Hardware Maintenance Manual
Environment
Specifications
General information
Lenovo programs
Program Control Panel section Green text in Control Panel
Accessing Lenovo programs on the Windows 7 operating system
Accessing Lenovo programs from Control Panel
Program Icon name
Lenovo Support Web site
ThinkCentre E73z Hardware Maintenance Manual
General checkout
Problem determination tips
ThinkCentre E73z Hardware Maintenance Manual
Basic troubleshooting
Troubleshooting and diagnostics
Symptom Action
Click Settings Click Control Panel
Troubleshooting procedure
Audio problems
Troubleshooting
System Protection System Restore
Sound comes from one external speaker only
No audio in Windows
No audio in DOS applications or games
CD problems
CD or DVD does not work
No audio or intermittent audio while playing DVD movie
DVD problems
Black screen instead of DVD video
DVD movie will not play
Invalid disc or no disc found message
Intermittent problems
Hard disk drive problems
Playback is very slow or choppy
All or some keys on the keyboard do not work
Keyboard, mouse, or pointing device problems
Click Hardware and Sound Click Devices and Printers
Mouse or pointing device does not work
Optical mouse
Fingerprint reader does not work
Monitor problems
Wireless keyboard does not work
Pointer on the screen does not move smoothly with the mouse
Image appears to be flickering
Wrong characters appear on the screen
Your computer cannot connect to the network
Networking problems
Ethernet problems
Image is discolored
Click Start Control Panel Click Hardware and Sound
Wake on LAN feature is not working
Adapter stops working for no apparent reason
Bluetooth problem
Option problems
Wireless LAN problem
Wireless WAN problem
Insufficient free hard disk drive space
Performance and lockup problems
An option that was just installed does not work
An option that previously worked does not work now
Programs and Features area, click the Clean up button
Click Disk Cleanup
Click Programs Click Turn Windows features on or off
Click Disk Cleanup Click Clean up system files
Click Defragment Now, then click Continue
Printer problems
Serial port problems
Insufficient memory
Software does not work as expected
Software problems
Diagnostics
USB problems
Lenovo Solution Center
Using passwords
Using the Setup Utility program
Starting the Setup Utility program
Viewing and changing settings
Setting, changing, and deleting a password
Password considerations
Power-on password
Administrator password
Sata Controller
USB Setup
Enabling or disabling a device
Selecting a startup device
Selecting a temporary startup device
Exiting the Setup Utility program
Selecting or changing the startup device sequence
Beep symptoms
Symptom-to-FRU Index
Hard disk drive boot error
Power supply problems
Error code Post error message Description/Action
Post error codes
Beep symptom FRU/Action
Short and 1 long beeps Dram memory error
Message/Symptom FRU/Action
Miscellaneous error conditions
Display/Monitor
Second device hard disk
First device network
Undetermined problems
ThinkCentre E73z Hardware Maintenance Manual
Locations
Front connector, control, and indicator locations
Locating major FRUs and CRUs
Locating connectors on the rear of your computer
Locating major FRUs and CRUs
Number FRU description Self-service CRU Optional-service CRU
Locations of the parts and connectors on the system board
ThinkCentre E73z Hardware Maintenance Manual
Removing and reinstalling the frame stand
Removing and installing the computer stand
Replacing FRUs
Removing the frame stand
Removing and installing the monitor stand
Removing the monitor stand
Removing the computer cover
Removing and reinstalling the feet stand
Removing the feet stand
Removing and installing the hard-disk-drive EMI shield
Removing the hard-disk-drive EMI shield
Installing the hard-disk-drive EMI shield
Removing the hard disk drive from the bracket
What to do next
Removing the hard disk drive from the bracket
Removing the optical drive
Replacing the optical drive
Installing the optical drive
Removing and reinstalling the system board shield
Removing the system board shield
Replacing the rear I/O assembly
Removing the power cord connector
Removing the Vesa mount bracket
Removing the power cord connector from the rear I/O assembly
Removing the Vesa mount bracket
Replacing the power supply
Replacing the microprocessor fan
Removing the two screws that secure the power supply
Removing the microprocessor fan
Replacing the heat sink assembly
Replacing the microprocessor
Opening the retainer to access the microprocessor
Noting the orientation of the microprocessor in the socket
Replacing the card reader
Installing the microprocessor
Removing the card reader
Replacing the battery
Replacing the converter board
Removing the battery
Installing or replacing a memory module
Removing a memory module
Replacing the internal speakers
Installing a memory module
Removing the internal speakers
Replacing the integrated camera
Removing the integrated camera
Replacing the system board
ThinkCentre E73z Hardware Maintenance Manual
Replacing the LCD panel
Removing the foot stands
Removing the four screws that secure the LCD panel
Reconnecting the LCD panel cable to the system board
Replacing the Wi-Fi card
Removing the Wi-Fi card
Completing the parts replacement
Installing the computer cover
ThinkCentre E73z Hardware Maintenance Manual
Additional service information
Updating flashing the Bios from a disc
Recovering from a POST/BIOS update failure
Updating flashing the Bios from your operating system
Click Download Drivers & Software Click Use Quick Path
Click Hardware and Sound Power Options
Power management
Automatic configuration and power interface Acpi Bios
Automatic Power-on features
115
Appendix A. Notices
European conformance CE mark Trademarks
Television output notice
117
Index
Rear connectors
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