Chapter 7. Troubleshooting and diagnostics

This chapter describes some basic troubleshooting and diagnostic programs. If your server problem is not described here, see Chapter 8, “Getting help and technical assistance,” on page 63 for additional troubleshooting resources.

This chapter provides information about the following topics:

v“Basic troubleshooting”

v“PC-Doctor for DOS” on page 60

Basic troubleshooting

The following tables provide information to help you troubleshoot your server problems.

Note: If you cannot correct the problem, have the server serviced. For a list of service and support telephone numbers, refer to the Warranty and Support Information document available on the ThinkServer Documentation DVD or go to the Lenovo Support Web site at:

http://www.lenovo.com/support/phone

General problems

The following table describes the general problems and suggested actions to correct detected problems.

Symptom

Action

 

 

The server does not start when

Verify that:

you press the power switch.

v The power cord is correctly connected to the rear of the server and to a

 

working electrical outlet.

 

v If your server has a secondary power switch on the rear of the server, make

 

sure that it is switched on.

 

v The power indicator on the front of the server is on.

 

v The server voltage matches the voltage available at the electrical outlet for

 

your country or region.

 

 

The monitor screen is blank.

Verify that:

 

v The monitor signal cable is correctly connected to the monitor and to the

 

appropriate monitor connector on the server.

 

v The monitor power cord is correctly connected to the monitor and to a

 

working electrical outlet.

 

v The monitor is turned on and the brightness and contrast controls are set

 

correctly.

 

v The server voltage matches the voltage available at the electrical outlet for

 

your country or region.

 

v If your server has two monitor connectors, be sure to use the connector on the

 

graphics card.

 

 

The operating system does not

Verify that:

start.

v The startup sequence includes the device where the operating system resides.

 

Usually, the operating system is on the hard disk drive. For more information,

 

see “Selecting a startup device” on page 51.

 

 

© Copyright Lenovo 2010

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Lenovo TS200V manual Troubleshooting and diagnostics, Basic troubleshooting, General problems

TS200V specifications

The Lenovo TS200V is a versatile tower server designed to meet the needs of small to medium-sized businesses looking for a reliable and cost-effective solution. Known for its compact footprint and efficient performance, the TS200V plays a crucial role in enhancing productivity while ensuring ease of use and management.

One of the main features of the Lenovo TS200V is its robust processing capability. It is equipped with Intel's Xeon processor options, which deliver exceptional performance for handling demanding workloads. This makes the server suitable for various applications such as virtualization, database management, and file sharing. The TS200V supports multiple processor configurations, allowing businesses to scale performance based on their specific requirements.

Memory is another critical characteristic of the Lenovo TS200V. The server supports up to 32GB of DDR3 RAM, ensuring improved multitasking and responsiveness during heavy workloads. With support for ECC memory, the TS200V enhances data integrity, making it a reliable choice for mission-critical applications.

Storage options on the TS200V are flexible and customizable. The server can accommodate a range of storage solutions, including SATA and SAS drives. With its hot-swappable drive bays, businesses can easily upgrade or replace storage during operation without downtime. This feature is particularly beneficial for organizations that require high availability and minimal disruption.

In terms of connectivity, the Lenovo TS200V offers a variety of options. It comes with multiple USB ports, Ethernet connections, and PCIe expansion slots that allow for the addition of additional network cards or storage controllers. This versatility ensures that the server can adapt to the evolving needs of a business.

Additionally, the Lenovo TS200V is designed with energy efficiency in mind. It features advanced power management technologies that help reduce energy consumption, contributing to lower operating costs. The server's design also promotes quiet operation, making it suitable for office environments.

Overall, the Lenovo TS200V stands out as a reliable and efficient tower server, offering essential features and flexibility that cater to the demands of small to medium-sized enterprises. With its combination of performance, scalability, and energy efficiency, the TS200V is an excellent investment for businesses looking to enhance their IT infrastructure.