Print quality problems
Symptom | Cause | Solution |
Uneven print density | The toner cartridge is defective. | Replace the toner cartridge. |
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Ghost Images |
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| • | The Form Type setting in the printer | • | Make sure the Form Type setting is | ||
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| driver is set incorrectly. |
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| • | Toner level is low in the toner |
| media you are using. |
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| cartridge. | • | Replace the toner cartridge. |
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Uneven printing | The toner cartridge is not properly | Remove and then reinsert the toner |
| installed. | cartridge. |
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(Print only appears on one side of the |
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page.) |
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Incorrect margins | The Form Size setting in the printer | Set the Form Size to A4. |
| driver is different than the size paper |
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| that is loaded in the tray. For example, |
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| you inserted A4 size paper into the |
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| selected tray but did not set the Form |
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| Size to A4. |
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Skewed print | • The guides in the selected tray are | • Move the guides in the tray so that | |
(Print is inappropriately slanted.) | not in the correct position for the | they are snug against the sides of | |
paper size loaded in the tray. | the paper. | ||
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| • The manual feeders guides are not | • Move the manual feeders guides so | |
| in the correct position for the paper | that they are snug against the sides | |
| size loaded in the feeder. | of the paper. | |
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Blank pages | The toner cartridge is defective or | Replace the toner cartridge. | |
| empty. |
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*To replace the fuser, call a service technician.
†This setting can be changed using the Local Printer Setup Utility. See Using the Local Printer Setup Utility on page 87 for more information.
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