Main
Contents
Understanding the home screen................................................................15
Setting up and using the home screen applications....................................20
Page
Scanning to an FTP address......................................................................129
Scanning to a computer or flash drive......................................................134
Understanding printer menus........................................ ...........................138
Securing the memory before moving the printer......................................230
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Safety information
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Learning about the printer
Finding information about the printer
?
Selecting a location for the printer
Printer configurations
Basic functions of the scanner
Understanding the ADF and scanner glass
Using the ADF
Using the scanner glass
Understanding the printer control panel
Understanding the home screen
Understanding the home screen
Using the touch-screen buttons
Sample touch screen
Understanding the home screen 17
Other touch-screen buttons
Understanding the home screen 18
Features
Page
Setting up and using the home screen applications
Finding the IP address of the printer
Accessing the Embedded Web Server
Showing or hiding icons on the home screen
Exporting and importing a configuration using the Embedded Web Server
Exporting a configuration
Importing a configuration
Activating the home screen applications
Setting up Forms and Favorites
2 3 4
Setting up Scan to Network
2
Setting up My MFP
Understanding WSScan
A WSScan icon and its description
Setting up Remote Operator Panel
2
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Additional printer setup
Installing internal options
Available internal options
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Accessing the system board
b
3
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Installing a memory card
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Installing a flash memory or firmware card
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Installing an Internal Solutions Port
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Installing a printer hard disk
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Removing a printer hard disk
1
2
Order of installation
Installing optional trays
Attaching cables
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
Setting up wireless printing
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network (Windows)
Installing the printer on a wireless network (Macintosh)
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Installing the printer on an Ethernet network
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Changing port settings after installing a new network Internal Solutions Port
Setting up serial printing
In Windows 8
In Windows 7 or earlier
In Windows 8
In Windows 7 or earlier
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Minimizing your printer's environmental impact
Saving paper and toner
Using recycled paper
Conserving supplies
Saving energy
Using EcoMode
Reducing printer noise
Adjusting Sleep Mode
Using Hibernate Mode
Adjusting the brightness of the display
Setting the standard exit bin light
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
1 2 3
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading the standard or optional 550sheet tray
1
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Loading the 2000sheet highcapacity feeder
ABC
Loading the multipurpose feeder
Page
Linking and unlinking trays
Linking trays
Unlinking trays
Linking exit bins
2
Creating a custom name for a paper type
1
Assigning a custom paper type name
Configuring a custom name
Paper and specialty media guidelines
Paper guidelines
Paper characteristics
Weight
Curl
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Unacceptable paper examples
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Paper and specialty media guidelines 83
Supported paper types and weights
Supported finishing features
Standard bin
Finisher bin
Finishing features
Paper and specialty media guidelines 86
Printing
Printing a document
Printing a document
Printing in black and white
Adjusting toner darkness
Printing from a flash drive
Printing from a flash drive
Page
Supported flash drives and file types
Printing on specialty media
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Printing confidential and other held jobs
Storing print jobs in the printer
Printing confidential and other held jobs
Printing information pages
Printing a font sample list
Printing a directory list
Canceling a print job
Canceling a print job from the printer control panel
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Copying
Making copies
Making a quick copy
Copying using the ADF
Copying using the scanner glass
Copying film photos
Copying on specialty media
Copying on transparencies
Copying on letterhead
Customizing copy settings
Copying in black and white
Copying to a different size
Making copies using paper from a selected tray
Copying different paper sizes
Copying on both sides of the paper (duplexing)
Reducing or enlarging copies
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Creating a custom copy job (job build)
Placing information on copies
Placing the date and time at the top of each page
Placing an overlay message on each page
Canceling a copy job
Canceling a copy job while the document is in the ADF
Understanding the copy screens and options
Copy from
Copy to
Copies
Scale
Sides (Duplex)
Collate
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E-mailing
Getting ready to e-mail
Setting up the e-mail function
Configuring email settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the touch screen
E-mailing a document
Sending an e-mail using the touch screen
Sending an email using a shortcut number
Sending an email using the address book
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Canceling an e-mail
Understanding e-mail options
Recipients
Subject
Message
Send As
Page
Faxing
Getting the printer ready to fax
Initial fax setup
Choosing a fax connection
Connecting to an analog telephone line
1 2
Connecting to a DSL service
Connecting to a PBX or ISDN system
Connecting to a distinctive ring service
1 2
3
a
b
Setting the outgoing fax or station name and number
Setting the date and time
Configuring the printer to observe daylight saving time
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Creating a fax destination shortcut using the touch screen
Sending a fax
Sending a fax using the touch screen
Sending a fax using the computer
Sending a fax using shortcuts
Sending a fax using the address book
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Sending a fax at a scheduled time
Viewing a fax log
Canceling an outgoing fax
Canceling a fax while the original documents are still scanning
Canceling a fax after the original documents have been scanned to memory
Understanding fax options
Delayed Send
Holding and forwarding faxes
Holding faxes
Forwarding a fax
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Scanning to an FTP address
Scanning to an FTP address
Scanning to an FTP address using the touch screen
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Creating shortcuts
Creating an FTP shortcut using the Embedded Web Server
Creating an FTP shortcut using the touch screen
Understanding FTP options
FTP
File Name
Send As
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Scanning to a computer or flash drive
Scanning to a computer
Scanning to a flash drive
Using the ScanBack Utility
Understanding scan profile options
Page
Understanding printer menus
Menus list
Supplies menu
Page
Paper menu
Default Source menu
Paper Size/Type menu
Configure MP menu
Substitute Size menu
Paper Texture menu
Page
Paper Weight menu
Paper Loading menu
Page
Custom Types menu
Custom Names menu
Custom Bin Names menu
Understanding printer menus 151
Custom Scan Sizes menu
Universal Setup menu
Bin Setup menu
Reports menu
Reports menu
Understanding printer menus 154
Network/Ports menu
Active NIC menu
Standard Network or Network [x] menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
Page
Understanding printer menus 156
Network Reports menu
Network Card menu
Understanding printer menus 157
TCP/IP menu
IPv6 menu
Understanding printer menus 158
Wireless menu
AppleTalk menu
Standard USB menu
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Parallel [x] menu
Serial [x] menu
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SMTP Setup menu
Security menu
Editing Security Setups menu
Miscellaneous Security Settings menu
Confidential Print menu
Understanding printer menus 169
Disk Wiping menu
Security Audit Log menu
Set Date and Time menu
Settings menu
General Settings menu
Page
Page
Copy Settings menu
Page
Page
Page
Page
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Fax Settings menu
Understanding printer menus 187
Fax Mode (Analog Fax Setup) menu
Analog Fax Setup mode sends the fax job by way of a telephone li ne.
General Fax Settings
Fax Send Settings
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Page
Page
Fax Receive Settings
Page
Fax Log Settings
Speaker Settings
Answer On
Understanding printer menus 196
Fax Mode (Fax Server Setup) menu
Fax Server mode sends the fax job to a fax server for transmission.
Fax Server Setup
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Email Settings menu
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FTP Settings menu
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Flash Drive menu
Scan Settings
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Print Settings
Print Settings
Setup menu
Job Accounting menu
Understanding printer menus 216
Finishing menu
Quality menu
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Utilities menu
XPS menu
PDF menu
PostScript menu
PCL Emul menu
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HTML menu
Image menu
Help menu
Securing the memory before moving the printer
Statement of Volatility
Disposing of a hard drive
Erasing volatile memory
Erasing nonvolatile memory
Erasing printer hard disk memory
Using the printer control panel
Configuring printer hard disk encryption
Using the Embedded Web Server
Using the printer control panel
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the scanner glass
Cleaning the ADF parts
Page
Cleaning the printhead lenses
Storing supplies
Checking the status of supplies
Checking the status of supplies from the printer control panel
Checking the status of supplies from a network computer
Ordering supplies
Ordering a print cartridge
Recommended print cartridge and part number
Ordering a fuser or a transfer module
Page
Replacing supplies
Replacing a print cartridge
Page
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Replacing the waste toner bottle
1 2
Moving the printer
Before moving the printer
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Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Checking the virtual display
Checking the status of the printer
Setting up email alerts
Viewing reports
Page
Clearing jams
Avoiding jams
Paper tray recommendations
Paper recommendations
Understanding jam numbers and locations
Clearing jams 250
200 paper jam
201 paper jam
202203 paper jams
Paper jam in the fuser
Paper jam under the fuser
230 paper jam
231239 paper jams
24x paper jam
Paper jam in Tray 1
Paper jam in the optional trays
250 paper jam
280289 paper jams
290292 paper jams
290 paper jam
291 paper jam
292 paper jam
400403 and 460461 paper jams
431438 paper jams
455 staple jam
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Troubleshooting
Solving basic printer problems
Understanding printer messages
Adjusting color
An error has occurred with the USB drive. Please remove and reinsert drive.
Change [paper source] to [custom type name] load [orientation]
Change [paper source] to [custom string]
Change [paper source] to [custom string] load [orientation]
Change [paper source] to [paper size] [paper type]
Change [paper source] to [paper size] [paper type] load [orientation]
Page
Empty the hole punch box
Error reading USB drive. Remove USB.
Fax partition inoperative. Contact system administrator.
Fax server 'To Format' not set up. Contact system administrator.
Fax Station Name not set up
Install bin [x]
Install Tray [x]
Insert the hole punch box
Insert Tray [x]
Insert staple cartridge
Load [src] with [custom type name]
Load [src] with [custom string]
Load [src] with [size]
Load [src] with [type] [size]
Load Manual Feeder with [custom type name]
Load Manual Feeder with [custom string]
Load Manual Feeder with [paper size]
Load Manual Feeder with [paper type] [paper size]
Load staples
Reattach bin [x]
Reattach bin [x] [y]
Page
Tray [x] paper size unsupported
Unsupported disk
31.xx Missing or defective [color] cartridge
32.xx [color] cartridge part number unsupported by device
34 Incorrect paper size, open [src]
Page
51 Defective flash detected
52 Not enough free space in flash memory for resources
53 Unformatted flash detected
54 Network [x] software error
54 Serial option [x] error
55 Unsupported option in slot [x]
56 Parallel port [x] disabled
56 Serial port [x] disabled
56 Standard USB port disabled
56 Standard parallel port disabled
57 Configuration change, some held jobs were not restored
58 Too many bins attached
58 Too many disks installed
58 Too many flash options installed
58 Too many trays attached
58 Input config error
59 Incompatible output bin [x]
61 Remove defective disk
62 Disk full
80.xx Fuser near life warning
Page
88.xx [color] cartridge low
88.xx [Color] cartridge very low
88.xx [Color] cartridge critically low
840.01 Scanner disabled by admin
840.02 Scanner disabled. Contact system administrator if problem persists.
Solving printing problems
Multiplelanguage PDF files do not print
1 2
Printer control panel display is blank or displays only diamonds
Error message about reading USB drive appears
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
Print job takes longer than expected
REDUCE THE COMPLEXITY OF THE PRINT JOB
TURN OFF THE PAGE PROTECT SETTING
CHANGE THE ENVIRONMENTAL SETTINGS
Job prints from the wrong tray or on the wrong paper
Solving copy problems
Copier does not respond
Scanner unit does not close
Poor copy quality
CLEAR ANY ERROR MESSAGES
REPLACE THE TONER OR PRINT CARTRIDGE
CLEAN THE SCANNER GLASS
MAKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY
P LACE THE ORIGINAL DOCUMENT
MAKE SURE TO USE THE APPROPRIATE COPY SETTINGS
Partial document or photo copies
1
Solving scanner problems
Checking an unresponsive scanner
Scan was not successful
THE SCAN RESOLUTION MAY BE SET TOO HIGH
Poor scanned image quality
THE SCANNER GLASS MAY BE DIRTY
ADJUST THE SCAN RESOLUTION
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Solving fax problems
Fax and e-mail functions are not set up
2 3 4 5 6
Caller ID is not shown
Cannot send or receive a fax
CHECK THE PRINTER CONNECTIONS
CHECK THE TELEPHONE WALL JACK
1 2 3 4 5
TEMPORARILY DISCONNECT OTHER EQUIPMENT
CHECK FOR JAMS
TEMPORARILY DISABLE CALL WAITING
VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION
THE PRINTER MEMORY MAY BE FULL
REPLACE THE TONER OR PRINT CARTRIDGE
Can receive but not send faxes
THE PRINTER IS NOT IN FAX MODE
THE DOCUMENT IS NOT LOADED PROPERLY
MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY
Solving home screen applications problems
An application error has occurred C
1
2 3 4 5
MAKE SURE THE FILE NAME YOU WANT TO SCAN TO IS NOT ALREADY IN USE
Solving option problems
Option does not operate correctly or quits after it is installed
RESET THE PRINTER
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 2 3
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
2,000-sheet drawer problems C
LOAD PAPER
CLEAR ANY JAMS
AVOID PAPER JAMS
CHECK THE CABLE
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
Internal print server does not operate correctly
CHECK THE PRINT SERVER CONNECTIONS
CHECK THE CABLE
Solving paper feed problems
Paper frequently jams
CHECK THE PAPER
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Solving print quality problems
Characters have jagged or uneven edges
Clipped images
CHECK THE GUIDES
1
Shadow images appear on prints
Gray background on prints
CHECK THE BACKGROUND DARKNESS OR REMOVAL SETTING
MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE
Incorrect margins
Light colored line, white line, or incorrectly colored line appears on prints
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Paper curl
Print irregularities
Troubleshooting 299
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
Replace the worn or defective print cartridge.
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Print is too dark
Troubleshooting 300
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
Replace the defective print cartridge.
Printer is printing blank pages
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE
MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
1
3
Repeating defects appear on prints
REPLACE THE PRINT CARTRIDGE
Skewed print
CHECK THE PAPER
Solid color or black pages appear on prints
MAKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY, ARE NOT DEFECTIVE AND NOT LOW ON TONER
Black or white streaks appear on transparencies or paper
ENSURE THAT THE FILL PATTERN IS CORRECT
CHECK THE PAPER TYPE
Streaked horizontal lines appear on prints
SELECT ANOTHER TRAY OR FEEDER
MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE
Streaked vertical lines
Toner fog or background shading appears on a page
Troubleshooting 306
MAKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFECTIVE
Reinstall or replace the print cartridge.
MAKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE
THE FUSER IS WORN OR DEFECTIVE
Toner specks
THE TONER CARTRIDGES ARE WORN OR DEFECTIVE
THERE IS TONER IN THE PAPER PATH
Transparency print quality is poor
Solving color quality problems
FAQ about color printing
1 2
Manual Color menu
1
2 3 4
Embedded Web Server does not open
C HECK THE NETWORK
C HECK THE ADDRESS ENTERED IN THE W EB
T EMPORARILY DISABLE W EB PROXY
Contacting customer support
Notices
Product information
Edition notice
GOVERNMENT END USERS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Modular component notice
Licensing notices
Page
ENERGY STAR
Temperature information
Laser notice
Laser advisory label
Power consumption
Product power consumption
Sleep Mode
Off mode
Total energy usage
Industry Canada compliance statement
Avis de conformit aux normes de lindustrie du Canada
European Community (EC) directives conformity
Radio interference notice
Notice to users of the US telephone network: FCC requirements
Notice to users of the Canadian telephone network
Avis rserv aux utilisateurs du rseau tlphonique du Canada
Notice to users of the New Zealand telephone network
South Africa telecommunications notice
Page
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada (Canada)
Industry Canada (Canada)
Notice to users in the European Union
Notices 324
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
Extent of limited warranty
Limitation of liability
Additional rights
Patent acknowledgment
Index
Numerics
A
B
C
D
E
F
G
H
I
J
L
M
N
O
P
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Q
R
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T
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V
W