Print irregularities
Try one or more of the following:
LOAD PAPER FROM A FRESH PACKAGE

The paper may have absorbed moisture due to high humidity. Store pape r in its original wrapper until you use it.

CHECK THE PAPER TYPE AND WEIGHT SETTINGS

Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

1From the printer control panel Paper menu, check the Paper Type and Pap er Weight settings.
2Before sending the print job, specify the correct paper type setting:
For Windows users, specify the paper type from Print Properties.
For Macintosh users, specify the paper type from the Print dialog.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE

Replace the worn or defective print cartridge.

MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE

Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement

part.

MAKE SURE THE FUSER IS NOT DEFECTIVE

Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.

Troubleshooting 299