CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
Scanner unit does not close
Make sure there are no obstructions:
1Lift the scanner unit.
2Remove any obstruction keeping the scanner unit open.
3Lower the scanner unit.
Poor copy quality
These are some examples of poor copy quality:
Blank pages
Checkerboard pattern
Distorted graphics or pictures
Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
Try one or more of the following:
CLEAR ANY ERROR MESSAGES
Check the display and clear any error messages.
REPLACE THE TONER OR PRINT CARTRIDGE
When the print remains faded, replace the toner or print car tridge.
CLEAN THE SCANNER GLASS
The scanner glass may be dirty. Clean the scanner glass with a clean, lint free cloth dampened with water.
For more information, see “Cleaning the scanner glass” on page 233.
ADJUST THE TONER DARKNESS OF THE COPY
Adjust the toner darkness from the Copy menus.
Troubleshooting 282