Manuals / Lexmark / Computer Equipment / Printer

Lexmark Pro700 Series Fax troubleshooting checklist, Cannot send faxes, Connection checklist, 137

Models: 90T7005 Pro700 Series

1 185
Download 185 pages 15.54 Kb
Page 137
Image 137

Fax troubleshooting checklist

If you encounter problems sending and receiving faxes, then check the connection first:

1Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port.

If you do not hear a dial tone, then contact your line provider.

2While the printer is connected to the telephone line, check for a dial tone by plugging an analog telephone into the port of the printer.

If you do not hear a dial tone, then use the checklist below. Listen for a dial tone after checking each item.

If you hear a dial tone but still have problems sending and receiving faxes, then see the other topics in this section.

Connection checklist

•Make sure that the printer and other devices on the line (if applicable) are set up and configured correctly according to your setup scenario.

•Make sure that the cables are connected to the correct ports.

•Make sure that the cables are securely plugged in.

Check the cable connections for the following hardware, if applicable:

Power supply Answering machine Cable modem Splitter

Telephone

VoIP adapter

DSL filter

RJ-11 adapter

•If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer.

•If the printer is connected to a VoIP adapter or cable modem, then make sure that the printer is plugged into the first phone port.

•If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter.

Cannot send faxes

If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:

MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER

If you did not enter your user information during initial setup, then enter your fax name and fax number. In some countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block unknown faxes or faxes without sender information.

DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM

The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax. Otherwise, your fax will not be received.

To decrease the transmission speed of the modem:

1From the printer control panel, press .

2Press the arrow buttons to scroll to Fax Setup, and then press .

Troubleshooting

137

Page 136 Page 138
Page 137
Image 137
Lexmark Pro700 Series, 90T7005 manual Fax troubleshooting checklist, Cannot send faxes, Connection checklist, 137
Page 136 Page 138

90T7005, Pro700 Series specifications

The Lexmark Pro700 Series, specifically the model 90T7005, is designed for high-performance in small to medium-sized business environments. This multifunction printer stands out with its impressive array of features, advanced technology, and robust characteristics.

One of the key highlights of the Lexmark Pro700 Series is its multifunctionality. The 90T7005 seamlessly integrates printing, scanning, copying, and faxing capabilities, providing a comprehensive solution for diverse office needs. This all-in-one approach not only saves space but also enhances productivity by allowing users to perform multiple tasks from a single device.

In terms of print quality, the Pro700 Series incorporates advanced printing technology that delivers sharp, vibrant prints with a resolution of up to 1200 x 1200 dpi. This ensures that documents maintain professional quality, whether they are text-heavy reports or colorful marketing materials. The printer utilizes Lexmark's unique toner technology, which produces consistent output while reducing the frequency of cartridge replacements.

Speed is another essential feature of the 90T7005, as it offers impressive print speeds of up to 30 pages per minute (ppm) for black and white documents and 27 ppm for color. This efficiency is vital for busy offices where time is of the essence, allowing users to complete print tasks quickly without sacrificing quality.

The Pro700 Series is equipped with a user-friendly color touchscreen interface, making navigation simple and intuitive. This feature enables users to quickly access various functions, settings, and maintenance options, streamlining the overall user experience. In addition, the printer supports a variety of connectivity options, including Ethernet, USB, and wireless networking, allowing easy integration into existing office setups.

Security is another crucial aspect of the 90T7005. It offers built-in security features such as secure printing and user authentication, ensuring that sensitive documents remain protected. This focus on security is essential for organizations that handle confidential information.

In summary, the Lexmark Pro700 Series 90T7005 is a versatile, high-performance multifunction printer tailored to meet the demands of modern business environments. With its advanced printing technology, impressive speed, user-friendly interface, and robust security features, it is an ideal choice for organizations seeking a reliable printing solution that enhances productivity and maintains professional quality.