Error Message:
Phone Line is connected to the incorrect jack on the back of the machine.
Digital line detected
Failed to Connect
Phone Line Error
Phone Line Not Connected
Phone Line Busy
No Answer
No Caller ID
Call Stopped
What it indicates:
The telephone cable is connected to the wrong port on the back of the printer.
The printer is connected to a digital line.
The printer cannot detect a dial tone.
Your telephone line or the telephone line of the receiving fax machine is busy. This happens especially if the printer is sharing the line with other devices (telephone, answering machine).
Auto Answer may have been turned off on the receiving fax machine.
Your printer stopped the call because the incoming fax has no sender information. You may have chosen to block faxes with no Caller ID or faxes without Caller IDs are not allowed in your country or region.
Possible solutions:
Connect the phone cable to the 
port on the back of the printer.
The printer is an analog device and must be connected to an analog line. To connect the printer to a digital line, you must use a digital line converter or a filter.
For more information, see the ”Setting up the printer to fax” section.
See the “Fax troubleshooting checklist.”
•Set the printer to redial.
•Increase the time between the redial attempts.
•Place a test call to the number to which you want to send a fax to make sure that it is working correctly.
•If the telephone line is being used by another device, then wait until the other device is finished before sending the fax.
•Schedule to resend the fax at a later time.
•Set the printer to scan before dialing. The scanned document is saved in the printer memory. The printer can then retrieve it and automatically redial the number.
•Verify the number, and then resend the fax.
•Set the printer to redial.
Note: Depending on your country or region, there may be a limit on the number of redial attempts, regardless of the redial settings that you set in your printer.
•Schedule to resend the fax at a later time.
Disable Block
Troubleshooting
