Understanding jam messages, Paper jam messages | Lexmark C780

Clearing paper jams

Understanding jam messages

Note: Always clear the entire paper path when you receive any jam message.

Paper jam messages

Message	Check Areas	What to do
200.yy Paper Jam	B, T1	Follow the instructions for clearing Area B, and Area T1.
(tray 1 and left access		If the jam message persists, paper may be caught in the image
door beside tray 1)		transfer unit. For instructions, see Clearing image transfer unit jams.

201.yy Paper Jam	D, K, L	Follow the instructions for clearing Area D, Area K, and Area L.
(fuser area)		If the jam message persists, paper may be caught in the fuser. For
		instructions, see Clearing fuser jams.

202.yy Paper Jam	K, L	Follow the instructions for clearing Area K and Area L.
(fuser area)		If the jam message persists, paper may be caught in the fuser. For
		instructions, see Clearing fuser jams.

230.yy Paper Jam	E, J	Follow the instructions for clearing Area E and Area J.
(duplex area)

24<x>.yy Paper Jam	B,C, T<x>	Follow the instructions for clearingArea B, Area C and Area T<x>.
(trays 1–4)

250 Paper Jam	A,D	Follow the instructions for clearing Area A and Area D.
(multipurpose feeder)

27<x>.yy Paper Jam	M	Follow the instructions for Clearing mailbox, finisher, or output
(mailbox and output		expander jams (Area M).
(mailbox and output
expander)

Understanding jam messages

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Image 66

Lexmark C780 manual Understanding jam messages, Paper jam messages, Message Check Areas What to do, Expander jams Area M

Contents

C780, C782 Safety information Edition OctoberTrademarks Contents Contents Installing and removing options Input options Output options Internal options Installing a 2000-sheet drawer Installing and removing options Continue with Installing a 500-sheet drawer Installing a 500-sheet drawer Installing a duplex unit Installing the printer Installing an output expander Installing and removing options Installing a 5-bin mailbox Installing and removing options Installing a StapleSmart finisher Installing memory and option cardsRemoving the system board access cover Installing a memory card Installing an option-added firmware card Installing a hard disk Installing and removing options Installing an option card Card Function Accessing the printer system board Removing memory and option cards Removing memory cards Removing an option card Removing a hard disk Installing and removing options Reinstalling the system board access cover Removing an option-added firmware card Printing Understanding the printer operator panel Status Indicates Sending a job to print PrintingButton Function Printing from a USB flash memory device Canceling a print job Canceling a job from the printer operator panelCanceling a job from a computer running Windows Canceling a job from a Macintosh computer Printing a menu settingsPrinting a network setup Canceling a job from a Macintosh computer running Mac OS Printing a font sample list Printing a directory list Loading the trays Loading 500-sheet trays Printing Loading the 2000-sheet tray Printing Loading the multipurpose feeder Printing Printing on specialty media transparencies, labels, other WindowsLoading the trays Loading the multipurpose feeder Linking trays Mac OSSelect File Print Printing and deleting held jobs Linking output binsHolding a job in the printer Value Description Macintosh Printing confidential jobsWindows Print Time Filters At the printer Entering a personal identification number PINEnter PIN Repeat Print Verify PrintReserve Print Copies & Pages or General pop-up menu, choose Job Routing At the printer Print All Delete All JobName1 JobName2 Tips for successful printing Storing paperStoring supplies Avoiding jams Media guidelines Paper characteristicsWeight Paper Media specifications Unacceptable paper Media specifications Selecting paper Storing paperSelecting preprinted forms and letterhead Envelopes Media specifications Printing on letterheadTransparencies Selecting transparencies Labels Storing media Card stock Identifying media sources and specifications DimensionsMedia sizes and support Media support by type for optional features Optional Finisher Standard Offset Staple Media types and weights input options Media types and weights output options Envelopes2 Maximum Maximum 2,3Grain long Labels- 2,4 Vinyl labels Media capacitiesPaper labels Envelopes Status / Supplies Determining the status of suppliesReady. Tray 1 Low, Tray View supplies Y K Ordering supplies Print cartridges Supply Menu selection item What the setting doesConserving supplies Maintaining the printer Ordering a fuser Toner waste containerFuser and ITU Type of fuser Printer voltage Part number Recycling Lexmark products Ordering an image transfer unit and transfer rollerOrdering staple cartridges Clearing paper jams Identifying jams Access doors and trays Clearing paper jams Message Check Areas What to do Understanding jam messagesPaper jam messages Expander jams Area M Clearing the entire paper path Area aArea B Area C Area D Area T1 Area EArea Tx Area J Area KArea L Clearing mailbox, finisher, or output expander jams Area M Clearing fuser jams Clearing fuser jams Clearing image transfer unit jams Clearing paper jams Clearing paper jams Clearing paper jams If you still need help Adjusting operator panel brightness and contrast Disabling operator panel menus Restoring factory default settings Administrative supportEnabling operator panel menus Adjusting Power Saver Encrypting the disk Using the secure Embedded Web Server Setting security using the Embedded Web Server EWSSetting the system password Click Configuration Using Secure mode Click TCP/IP Port AccessSupporting IPSec Internet Protocol Security Click Menu Lockout Setup Using 802.1x AuthenticatingClick 802.1x Authentication Locking the operator panel menus Click Confidential Print Setup Black only modeConfidential Print Setup Printing Lockout Using the Coverage Estimator Size sensingDisabling size sensing Using MarkVision Professional Configuring printer alertsUsing the Setup Menu Using MarkVision Messenger Checking an unresponsive printer Online customer support Calling for serviceSymptom Cause Solution Check the Print as image box Solving printing problems TroubleshootingSet Page Protect to Off from Print Recovery Solving mailbox problems For more informations, see Clearing mailbox, finisher, orOutput expander jams Area M Solving option problems See Solving high capacity feeder problemsOption Action Solving high capacity feeder problems Problem Solution See Loading the trays or Loading Solving paper feed problemsSolving print quality problems Paper path Multiple times on a Top to Bottom or Left to RightMarks occur repeatedly only in one color Marks occur down the page repeatedly in all To be replaced Cartridges BCD E What is RGB color? Solving color quality problemsFrequently asked questions FAQ about color printing How does the printer know what color to print? What is Manual Color Correction? Is it possible to increase the gloss in the printed output? Cmyk What are Detailed Color Samples and how do I access them? Electronic emission notices Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity 102 Industry Canada compliance statement German GS mark notice Noise emission levelsHinweis zum GS-Zeichen Durchschnittlicher Schallpegel dBA in 1 m Umkrei Product energy consumption Power SaverMode Description Power consumption Total energy usage 106 China RoHS Laser advisory labelPart Name Hazardous Substances or Elements Statement of Limited Warranty Laser notice 109 Index Index PIN 112