Clearing paper jams

Clearing the entire paper path

When a paper jam occurs, the printer stops operating and displays 2<xx>.yy Paper Jam and a message to clear certain printer areas.

After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to resume printing.

Note: The printer also displays <x> Pages Jammed. Be sure to remove all the jammed pages before pressing Go.

Area A

1If you are using the multipurpose feeder, release the levers on each side of the feeder to lay it flat.

2 Press the pick assembly release lever and remove all media and jams.

3Return the feeder to its working position and

reload your media.

Area B

1Open the left access door until it latches open.

2Remove all visible media.

Note: Remove any torn media from the printer.

3 Close the door.

Note: Open Tray 1 and make sure the entire media stack is pushed all the way down into the tray.

Clearing the entire paper path

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Lexmark C780, C782 manual Clearing the entire paper path, Area a, Area B