Troubleshooting

Symptom

Cause

Solution

 

 

 

Streaked horizontal lines

The print cartridges, the transfer

Replace the print cartridge, the transfer roller, the

 

roller, image transfer unit, or fuser

image transfer unit, or fuser as needed.

 

may be defective, empty, or worn.

From the printer operator panel, print the repetitive

ABCDE

 

defects guide to determine which component needs

 

to be replaced.

 

 

ABCDE

 

 

 

ABCDE

 

 

 

Streaked vertical lines

• Toner is smeared before fusing

• If paper is stiff, try feeding from another tray.

 

to the paper.

• Replace the print cartridge that corresponds to

 

• The print cartridge is defective.

 

the color displayed on the control panel.

ABCDE

 

 

 

ABCDE

 

 

 

ABCDE

 

 

 

Print irregularities

• Paper has absorbed moisture

• Load paper from a fresh package in the paper

 

due to high humidity.

 

tray.

 

• You are using paper that does

• Avoid textured paper with rough finishes.

ABCDE

not meet the printer

• Make sure the printer paper type, paper texture,

• The image transfer unit and

 

paper you are using.

 

specifications.

 

and paper weight settings match the type of

ABCDE

transfer roller are worn or

• Replace the image transfer unit and transfer

defective.

 

roller.

ABCDE

• The fuser is worn or defective.

Replace the fuser.

 

 

 

Solving print quality problems

94

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Image 94
Lexmark C780, C782 manual To be replaced