Notes:
•Yellow means the port is active but not connected.
•Red means the port has not been configured.
2Obtain the IP address of the access point:
aFrom the Apple menu, navigate to:
About This Mac > More Info
bFrom the Contents pane, choose Network.
cFrom the Active S ervices list, choose AirPort.
The bottom pane lists the details of the AirPort connection.
dWrite down the Router entry.
The Router entry is typically the access point.
3Ping the access point:
aFrom the Finder, navigate to:
Utilities > Network Utility > Ping tab
bIn the network address field, type the IP address of the acc ess point. For example:
10.168.1.101
cClick Ping.
4If the access point responds, then you will see several lines that display the number of bytes recei ved from the
access point. This means that your computer is connected to the access poi nt.
If the access point does not respond, then nothing is displayed. You can use Network Diagnostics to help resolve
the problem.
MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER
For Windows users
1Obtain the printer IP address.
aFrom the printer, print a network setup page.
For more information, see the User's Guide.
bIn the TCP/IP section, look for Address.
2Click , or click Start and then click Run.
3In the Start Search or Run box, type cmd.
4Press Enter, or click OK.
5Type ping followed by a space and the IP address of the printer. For example:
ping 192.168.1.100
6Press Enter.
7If the printer responds, then you will see several lines that display the number of byte s received from the printer.
This ensures that your computer is communicating with your pri nter.
Troubleshooting
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